Program Support Specialist I

Town of RolesvilleTown Hall, NC
Onsite

About The Position

The Program Support Specialist I assists with the delivery and support of recreational programs, special events, and facility operations. This entry-level, part-time position plays a key role in helping ensure participants have a positive and safe experience in youth athletics, special events, cultural programs, summer camps, and facility rentals.

Requirements

  • Must be 15 years old or older.
  • Ability to work evenings, weekends, and flexible hours as needed.
  • Strong interpersonal skills and a positive, team-oriented attitude.
  • Able to lift up to 25 lbs. and work outdoors in various weather conditions.

Nice To Haves

  • Previous customer service or recreation experience is a plus but not required.

Responsibilities

  • Provide on-site support for recreational programs including setup, check-in, and basic supervision.
  • Assist staff with organizing equipment, materials, and supplies for activities.
  • Greet and assist program participants, parents, and patrons.
  • Perform light administrative tasks such as data entry, attendance tracking, and distributing information.
  • Help maintain cleanliness and safety of program areas and facilities.
  • Support special events through logistics, crowd guidance, and participant engagement.
  • Communicate effectively with staff, volunteers, and the public in a courteous manner.
  • Follow all department policies, procedures, and safety guidelines.
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