Program Support Assistant-Behavioral Health Service

Veterans Health Administration • Amarillo, TX

12d • Onsite

About The Position

The position serves as the Program Support Assistant for Amarillo Behavioral Health Service and serves under the direct supervision of the Administrative Officer. In this capacity, he/she provides a wide range of administrative management duties. The position must independently plan and carry out assignments vital to Behavioral Health Service operations and management of personnel. The incumbent will receive assignments and instructions and is expected to complete work which will be assessed by leadership. The PSA plays a vital role in supporting the Chief and operations of Behavioral Health Service.

Requirements

• Must be a U.S. Citizen to apply for this job
• Complete all required steps in the process.
• Complete an online assessment.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Will be required to serve a 1-year probationary period
• One year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.
• Examples of specialized experience would typically include, but are not limited to: knowledge of standard procedures to support department, experience extracting information from various sources, ability to communicate, both orally and in writing, to present proposals, recommendations, status reports, concerns, policies and procedures, etc. to service management, experience preparation of correspondences, experience maintaining time cards, knowledge of timekeeping rules and regulation, maintaining records, experience coordinating meetings.

Nice To Haves

• Telework eligibility will be discussed during the interview process.

Responsibilities

• Acts as Behavioral Health Service Timekeeper, which includes maintaining all timecards for Behavioral Health on a daily basis. This requires specialized knowledge of timekeeping rules and regulations regarding timekeeping for all full-time employees.
• Keeping correct records for management of all employees' payroll information.
• Completes all audits necessary from Fiscal Service.
• Serves as the focal point for orientation of newly assigned employees, to include coordinating clinic schedules, scheduling training, clinic policies, issuing keys, establishing schedules and timecards.
• Provides continual support, maintaining service record cards, process requests for personal actions and those related to time and attendance, training, leave, etc. as necessary for the office and personnel operations and as required by AMAVHCS.
• Ensures personnel and physical data are entered accurately in the applicable VA system.
• Maintains current record of leave scheduled for professional staff and coordinates with scheduling staff to ensure patients are not affected.
• Applies policies and procedures to assist physicians, nursing staff, and other personnel in understanding and using the systems.
• Coordinates meetings by ensuring invitations are distributed to those required participants, prepares and publishes agendas and serves as the recorder by taking minutes.
• Must be fully cognizant of VA procedures for preparation and clearance of correspondence and action documents and advise others within the clinic for such procedures to ensure accuracy and compliance with VA policies and regulations.
• Coordinate meetings, training, schedules special for clinical personnel.
• Administrative duties include the upkeep of service line agreements, and service policies, preparation of clinic activations, modifications, deactivations, and routing of clinic cancellation forms.
• Ensure updates to emergency cascade rosters and the emergency and safety plan.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed