Program Supervisor

Liberty Resources / Liberty POST • Oneida, NY

23h • Onsite

About The Position

Liberty Resources is seeking a full-time Program Supervisor to join our Help Restore Hope Center program in Madison County. Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

The Program Supervisor is primarily responsible for the daily management, administration, and coordination of Help Restore Hope Center services. The Program Supervisor assists the Divisional Director in developing and implementing services for HRHC, including supervision of the development, operation, and management of domestic violence, sexual assault, and stalking services.

Requirements

• Master’s degree in public administration, social work, or related master’s degree and five (5) years’ experience.
• Prior supervisory experience required, demonstrating progressive responsibility, accountability, and ability to develop and implement community based programs.
• Must have a valid New York State driver’s license and access to reliable transportation.

Responsibilities

• Supervises assigned program staff, volunteers, and interns (if Supervisor has appropriate licensure) in the day-to-day implementation of program services; interprets and implements state regulations.
• Coordinates and assists in the recruitment, training, supervision, and retention of program staff. Interviewing and hiring of staff is done in coordination with the Division Director.
• Oversees the daily administration of the 24-hour telephone hotline. Ensures hotline coverage requirements.
• Assures the high standards and continuity of services to victims of domestic violence, sexual assault, and stalking.
• Assures continuity of client services and high standards of the program; delegates direct services and assigns Advocates to cases.
• Participates in service planning, implementation of program goals and in carrying out the activities of the program.
• Knows and carries out Agency policies and procedures. Assists the Division Director develop, and revise program policies and procedures as needed. Ensures that Program Policy and Procedures Manual is current.
• Completes and updates all required written reports and records, statistics and case files as required.
• Oversees the HRHC Advocates in coordination, development, and implementation of crime victim services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager