Program Supervisor

National Youth Advocate Program • Homewood, IL

11d • Onsite

About The Position

The Foster Care Program Supervisor is responsible for providing supervision and oversight of NYAPs’ Foster Care Program. This position provides a unique opportunity to support the development of statewide foster care services to ensure children and youth have a foster home prepared with the knowledge, skills, and supports necessary for safety, permanency, and well-being. This position works closely with the program directors and provides leadership, management, and direct supervision to program staff. The Program Supervisor is action-oriented and hands-on in developing the foster care program and ensuring NYAP services make a meaningful difference in the lives of the children, youth, and families served.

Requirements

• Master’s Degree in Social Work or comparable Human Services field from an accredited institution.
• 3 years' experience working in treatment and specialized foster care, with proven experience supervising others required.
• A valid professional child welfare license is required and acceptable by state or contract regulations.
• A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and people served.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• Proficient use of Excel.
• Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
• Provide excellent internal and external customer service.
• Must possess good verbal, listening, and written communication skills.
• Valid driver’s license
• Reliable personal transportation
• Good driving record
• Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Collaborate with DCFS to ensure the placement team complies with all monitoring measures, ensuring that DCFS policies and procedures are followed.
• Review and approve service plans and court reports for direct reports.
• Provide oversight and support to direct reports in preparation to attend Administrative Case Reviews and Child and Family Team meetings.
• Demonstrate the ability to make critical case decisions, including but not limited to placement decisions in collaboration with program leadership or their designee.
• Ensure all DCFS required documentation on cases and case files is compliant with DCFS standards.
• Provide coaching, shadowing, and mentoring to volunteers, interns, and direct reports in accordance with the NYAP onboarding training plan for Foster Care.
• Coordinate all intake services, initial paperwork, and documentation and provide robust case coordination, case assignment, and planning to direct reports.
• Conduct staff supervision for direct reports on a regularly scheduled basis and maintain accurate documentation for organizational and regulatory purposes in state portals and Electronic Health Records.
• Provide oversight and assist in family reunification and/or stabilization efforts with the youth's primary family, kinship caregiver, or other permanent living arrangement consistent with the youth's case plan.
• Liaise with the child welfare custodial agency, juvenile court, educational system, external service providers, and community resources to ensure that the youth and family have access to a coordinated system of care.
• Lead and maintain Continuous Quality Assurance efforts in accordance with organizational, contract, and regulatory requirements on a weekly or monthly basis.
• Work collaboratively with other clinical, treatment, and support staff throughout the organization.
• Sign off on all Incident Reports and other required reports as well as submit the reports for processing according to agency and regulatory requirements.
• Travel is needed to provide and support the provision of services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.
• Participate in assigned NYAP training and development activities commensurate with the position, as well as DCFS regulatory requirements for in-service training.
• Provide out-of-hours on-call support to foster parents and team members and respond to case management emergencies, crises response, and behavioral stabilization response, ensuring their safety and the stability of youth and families.
• Perform all duties in accordance with personnel policies and the program’s fiscal guidelines.

Benefits

• 22 Paid Days Off Each Year
• 11 Paid Holidays Per Year
• Medical, Dental, and Vision benefits for you and your family
• Retirement matching 401(k)
• Milestone Work Anniversary Awards
• Peace Leave Benefit
• Summer Hours to encourage work-life balance
• Excellent training, continuing education, and leadership development opportunities
• Student Loan Repayment assistance
• Tuition Assistance
• Flexible schedule
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level