PROGRAM SUPERVISOR

Arizona Department of Administration • Casa Grande, AZ

1d • Hybrid

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join their team as a Program Supervisor with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Vocational Rehabilitation staff, including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedures. This position will serve in a hybrid work environment, with potential for remote work within Arizona (minimum 2 days per week in the office/hoteling). The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Requirements

• Master's degree in Rehabilitation Counseling or related field; plus one year experience, paid or unpaid, working with individuals with disabilities.
• One year of supervisory or management experience.
• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Travel will be required for State business.
• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.
• Knowledge in Federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices and reporting requirements.
• Knowledge in various disabilities and effective case management techniques.
• Knowledge in counseling techniques.
• Knowledge of effective management and supervisory techniques.
• Skill in leadership, problem solving, decision making, and negotiating.
• Skill in analyzing, evaluating, and interpreting data to implement solutions.
• Skill in oral and written communication.
• Ability to work with a diverse group of stakeholders.
• Ability to prioritize tasks, ability to provide leadership and teambuilding.
• Ability to establish and maintain effective working relationships.

Nice To Haves

• Commission on Rehabilitation Counselor Certification (CRCC) preferred.

Responsibilities

• Provides supervision and oversight of Vocational Rehabilitation staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Completes unit reports; analyzes and interprets case management and performance reports and determines course of action.
• Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and researches client inquiries and appeals.
• Facilitates regular team meetings, discussions, and case staffing; responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews. Reviews and approves client cases.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager