Program Supervisor - JMC

The Salvation Army Southern California•San Francisco, CA

3d•Onsite

About The Position

The Way Out is a homeless initiative of The Salvation Army San Francisco focused on the intersection of homelessness and drug addiction, delivered through a Recovery System of Care. Services include a continuum of abstinence-based programs including shelter, stabilization, and detox, residential drug treatment and a women’s recovery program; recovery housing and independent living; life skills and workforce development services, and an alumni support network. The Joseph McFee Center is a two-year Recovery Housing program for adults who have completed residential drug treatment. Rooted in the principles of recovery, accountability, and service, this transformative community fosters lifelong change by promoting positive values and behaviors through peer support, education, and community engagement. The program offers comprehensive onsite services such as case management, life skills, recovery support services, workforce and career development, and assistance with permanent housing placement. All prescribed medications, including Medication Assisted Treatment (MAT) are permitted. The Director leads administrative and program operations of the 83-bed facility. The goal of the program is to improve long-term recovery outcomes, support lifelong success, and help participants achieve financial stability, permanent housing, and lasting self-sufficiency. The Joseph McFee Center Supervisor reports to the Director of the Joseph McFee Center and supports program and management operations of the 83-bed facility.

Requirements

Minimum of two years of experience providing social services working to marginalized populations, specifically adults in recovery, reentry, or drug treatment (Required)
High school diploma or equivalent (Required)
CA Driver's License (Required)
First Aid and CPR certification (within first seven days of employment – company provided)
As required, Tuberculosis clearance (within first fourteen days of employment, company provided)
Ability to multi-task
Excellent organizational skills, detail-oriented, and accurate
Integrity to handle sensitive information in a confidential manner
Ability to maintain a flexible work schedule with evenings and weekends (Required)

Nice To Haves

Experience in social services management, preferably in shelter or recovery-oriented environment serving adults with behavioral health challenges, and/or with populations with significant barriers to self-sufficiency (Preferred)
Bachelor’s Degree (Preferred)
Bilingual in Spanish (Preferred)

Responsibilities

Manage administrative and program operations in collaboration with the Director and Manager, and extends management coverage during critical operation hours (i.e. evenings, weekends).
Implement the program’s Policy and Operations Manual (POM), and ensure all staff and participants adhere to the POM.
Support the Program Manager with data collection and reporting, ensuring accurate documentation and tracking.
Supervise staff, conduct annual performance evaluations, and provide coaching and support. Collaborate with the Program Manager on the creation of staff schedules.
Collaborate with Program Manager to ensure intake, assessment, and service planning for all participants.
Ensure compliance with policies and procedures of The Salvation Army and the State of California.
Provide regular written and oral reports as needed to the Program Manager and other Salvation Army leadership as requested.
Lead the Joseph McFee Center drug testing.
Other related duties as required.