Program Supervisor II

Think Together•Alum Rock, CA

About The Position

Program Supervisor II Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support! JOB SUMMARY: The Program Supervisor II (PS II) oversees the day-to-day operations of Think Together specialized programs (e.g. High Dosage Tutoring, Accelerators, Yard Duty, Intervention Services, etc.) across 2–8 school sites. This role ensures that all programs are delivered safely, efficiently, and in alignment with established policies, school-day priorities, and district contracts. The PS II directly supervises 10–25 frontline staff members, provides coaching and guidance, and serves as the primary liaison for school administrators, parents, and community partners. The PS II excels at managing dynamic program environments, supporting staff performance, and delivering a consistently high-quality experience for students. This position may require flexible scheduling, including after-school hours and non-instructional days (e.g., summer, spring, and winter sessions).

Requirements

Bachelor’s degree (BA) highly preferred
Combination of education and experience related to position, with increasing responsibility, which may include however, not limited to:
3+ years of experience working in education/youth programs
At least l+ year in a supervisory position is required and 2+ years highly preferred
Previous classroom experience required. Must meet the minimum qualifications set by the partner district for a classroom instructional aide.
Strong ability to communicate with students, parents, school staff and faculty both verbally and in writing.
Bilingual / Bi-cultural (Spanish) may apply in some district.
Excellent program management skills, including demonstrated record of completing tasks on time.
CPR/First Aid certified or ability to obtain within first 60 days of hire.
Satisfactory TB skin test.
Passing background check (DOJ & FBI).

Nice To Haves

Strive for self-improvement that includes knowledge and skill development.
Ability to work cooperatively and collaboratively with partners, staff, and parents
Ability to speak and write Standard English appropriate in a public-school setting. Ability to communicate effectively both orally and written and demonstrate sensitivity to target audience.
Excellent time management and organizational skills.
Comfortable with public speaking and providing direction.
Ability to solve practical problems and deal primarily within a set of identified variables. At times, may navigate outside set of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Manage daily operations of specialized programs across 2-8 assigned sites.
Monitor program participation, quality of program, student behavior, and overall student experience.
Ensure compliance with program models, school/district policies, and funding requirements.
Supervise, coach, and support 10–25 program staff across multiple locations.
Provide on-site training reinforcement, model effective student engagement practices, and offer regular performance feedback.
Participate in hiring, disciplinary actions, and provide termination recommendations in alignment with HR policies.
Maintain safe and inclusive environments for students and staff, ensuring daily adherence to all safety protocols.
Accurately document and report incidents, attendance, and other operational data.
Ensure all student records and data are handled confidentially and in compliance with Think Together standards.
Act as the primary contact for school administrators, staff, and parents at assigned sites.
Collaborate with principals and faculty to align program goals with school priorities.
Foster strong relationships with internal and external stakeholders to support student outcomes and program success.
Maintain accurate records, including student attendance and enrollment data.
Ensure timely approval of staff timecards and accurate tracking of hours.
Meet all required deadlines for reporting, documentation, and deliverables.
Attend regional meetings, trainings, and professional development sessions, as required.
Performs other related duties as assigned. (including but not limited to, stepping in to perform other staff responsibilities as needed).