Program Supervisor I
About The Position
The NC Department of Military & Veterans Affairs (DMVA) is tasked with 23 specific functions that involve working with federal, state, local, regional and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities. The Regional Manager position is responsible for managing the activities of the Region 3 Department of Military and Veterans Affairs Service Center. It will direct and coordinate training programs for State and County Service Officers. Work with DMVA executive staff and Field Operations Manager in developing policies and procedures that will ensure compliance with State and Federal laws, regulations and guidelines. This position will also Identify budget and staffing needs in administration of Staff Development and Training. The Regional Manager will use its knowledge of State and Federal laws to assist in the application of veteran’s benefits. Position manages a staff of 5, including Veterans Service Officers and office support staff. Position works closely with other State and County Veterans Offices to provide training and other assistance. Work is performed in an office environment using MS Office and other software relevant to the position.
Requirements
- Experience of Veterans law and the rules, regulations and functioning of the US Department of Veterans Affairs, NC Veterans Affairs and County Veterans Service Offices.
- Experience with Staff Development and training.
- Documented experience of human psychology, anatomy, and the effect of disease and injury on the body.
- Demonstrated ability to interpret and apply the various laws, regulations, and directives relating to veterans' benefits.
- Bachelor’s degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment, or an equivalent combination of training and experience.
Responsibilities
- Managing the activities of the Region 3 Department of Military and Veterans Affairs Service Center.
- Directing and coordinating training programs for State and County Service Officers.
- Working with DMVA executive staff and Field Operations Manager in developing policies and procedures that will ensure compliance with State and Federal laws, regulations and guidelines.
- Identifying budget and staffing needs in administration of Staff Development and Training.
- Assisting in the application of veteran’s benefits using knowledge of State and Federal laws.
- Managing a staff of 5, including Veterans Service Officers and office support staff.
- Working closely with other State and County Veterans Offices to provide training and other assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
