Program Supervisor-Hello Baby
About The Position
We are seeking an energetic, reliable, and responsible candidate who is passionate about and willing to carry out the Hello Baby program design to strengthen families, improve child outcomes and maximize child and family well-being. As part of the Hello Baby tiered strategy, the Hello Baby Priority program focuses on engagement and support for families with the highest need. As a member of the Healthy Start Hello Baby Priority care team, the Team Supervisor will provide supervision for the community-based home visiting care team to ensure accountability, service delivery and professional growth. The Team Supervisor will be trained in and ensure fidelity to the Camden Coalition COACH model of supporting behavior change. This person should possess highly developed analytical skills and clinical experience. Past supervisory experience is required.
Requirements
- At least 5 years of progressively responsible direct service and/or supervisory experience in human services, with a bachelor's degree or master's degree, preferably in social work, human services, nonprofit management or a related field.
- Significant experience/training in lieu of degree may be considered.
- Strong clinical supervision and administrative skills.
- Act 33/34 and FBI clearances are required.
- Valid unrestricted Pennsylvania Driver’s License and be able to conduct home visits for the purpose of field supervision.
- Must possess valid and current automobile insurance and be listed as an insured driver.
- Fully vaccinated for COVID-19.
Nice To Haves
- Passion for improving child outcomes and maximizing family well-being.
- Demonstrated experience working with culturally diverse systems.
- Knowledge of and experience with crisis management.
- Home visiting experience preferred.
- Highly effective communication and strong administrative skills.
- Familiarity with data analysis, evaluation, and community participatory activities.
- Social work licensure and experience with reflective supervision highly preferred.
Responsibilities
- Assist in the onboarding and clinical training of new care team members.
- Provide daily supervision and ongoing training for all care team members.
- Provide clear expectations, set individual goals, support effective decision-making and mediate conflict.
- Assure performance expectations and productivity goals are met while ensuring quality and timeliness of documents and service delivery.
- Review documents, assessments and contact notes and audit the participant database.
- Conduct individual and joint supervision, maintain clinical supervision records, professional development plans and complete staff reviews.
- Conduct care team meetings.
- Communicate agency and program messaging and directives to the home visiting staff while ensuring follow-through and accountability.
- Provide input and advice on the development and standardization of policies and procedures.
- Assist in the analysis, interpretation, and evaluation of program data and outcomes.
- Ensure the care team complies with Healthy Start and Hello Baby Universal regulations and standards.
- Attend and participate in internal and external staff meetings, training sessions and conferences.
- Participate as a member of the internal supervisory management team and support collaboration and quality assurance between programs within the agency.
- Keep Program Director & Manager informed on the status of the care team.
- Perform other duties, as assigned.
Benefits
- Comprehensive and competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
