Program Success Manager

Mayo ClinicRochester, MN

About The Position

The primary purpose of this role is to ensure smooth operation and cohort company success during the 20-week MCP Accelerate Program. The Program Success Manager will work together with other Accelerate Success Managers to organize, execute, and innovate our MCP Accelerate Program.

Requirements

  • A Bachelor’s degree in Business or related field is required.
  • 5-7 years’ experience in Business Development, Market Research, serving as a Business Analyst, or other relatable experience.
  • Demonstrated understanding of the technology industry and understanding of new technology opportunities.
  • Skill to communicate technology- and data- derived product solutions to advance medical care.
  • Excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds.
  • Strong relationship skills and the ability to manage a high energy program and several clients simultaneously.
  • Qualities which indicate the ability to mentor, train, and supervise employees.
  • Ability to think at a strategic level on optimizing or improving the MCP Accelerate Program.
  • Ability and confidence to effectively function both dependently and independently, be a team player and a self-starter.
  • Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform.
  • Must be an initiative taker, eager to break new ground and create opportunities for others.
  • Experience with CRM and other engagement management tools.

Nice To Haves

  • MBA or Master’s degree in a related field is preferred.
  • Experience with startup companies is preferred.

Responsibilities

  • Responsible for managing biannual 20-week Accelerate Program.
  • Serve as a point of contact for cohort companies participating in the Accelerate Program.
  • Develop and execute operational and technical onboarding for selected companies in combination with technical and education teams.
  • Develop and maintain key metrics to ensure Program success and facilitate the Mayo Clinic Internal Committee review.
  • Assist with strategic expansion of the Accelerate Program.
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