Program Staff - Closing September 4, 2026

Municipality of Port Hope•Port Hope, ON

3d•CA$19 - CA$20•Hybrid

About The Position

The Program staff are responsible to assist in the planning, delivery and supervision of programs, and their participants, offered by the Department of Parks, Recreation and Culture; ensures compliance with HIGH FIVE® standards, the Health and Safety Regulations; and Municipal Policies and procedures.

Requirements

Secondary Diploma preferred, high school students will be considered based on experience.
Standard First Aid, CPR “C” with AED.
Experience working with children and youth.
HIGH FIVE ®: Principles of Healthy Child Development.
Proficiency in computer software applications, knowledge of Active Net recreation software an asset.
Verbal communication skills including courtesy, tact and explanation.
Creativity and enthusiasm.
Responsibility driven and maturity.
Patience and dedication.
Problem Solving and Initiative.
Customer Service and Interpersonal skills.
Availability and flexibility to work evenings and weekends.
Valid and Satisfactory Vulnerable Sector Check.

Nice To Haves

knowledge of Active Net recreation software an asset.

Responsibilities

Plan the assigned programs in consultation with the applicable Coordinator; research any areas that may be unfamiliar to develop knowledge base and material to deliver; implement programs, organize and supervise all activities.
Deliver the program in a positive and professional manner and supervise the participants, ensuring the safety of all participants.
Create an educational, safe and inviting experience for all participants; incorporate the principles of HIGH FIVE®, provide a welcoming youth friendly environment, be aware of and work with special needs of participants and report any difficult behaviour to the Supervisor, Recreation and Culture or Coordinator, Recreation and Culture
Comply with the Child Guidance and Child Abuse Policies as outlined at staff training.
Assist in the development of and guidance provided to Volunteers.
Act as the liaison between the parent, child and Supervisor, Recreation and Culture or Coordinator, Recreation and Culture.
Resolve operational conflicts in a swift and professional manner, taking into consideration operations, procedures and customer service standards.
Responsible for cash handling related to admissions and registration; balancing cash, recording sales and managing day to day operations.
Assist with setup/tear down of the gymnasium and program rooms.
Knowledgeable of all Department Programs, Facilities and Parks and respond in a positive manner to questions and inquiries from the public.
Advise the Supervisor, Recreation and Culture or Coordinator - Recreation and Culture of any problems related to equipment, programs or public inquiries.
Adhere to high standards of ethical behaviour and demonstrate their understanding that their personal actions impact the public’s perception of the Municipality.
Perform other duties as assigned by the Supervisor, Recreation and Culture or Coordinator, Recreation and Culture or designate.