Program Specialist (VASH)

Veterans Health Administration • San Diego, CA

6d • Onsite

About The Position

This position is located at the VA San Diego Healthcare System (VASDHS) within the Healthcare for Homeless Veterans program. The role operates in a large, complex healthcare system providing medical, psychiatric, and surgical services to veterans. The broader service area includes residential care, homeless veterans programs, discharge and transition planning, outreach, and education for patients, staff, and community agencies.

The Program Specialist manages administrative data and reporting for an assigned Social Work program, evaluates program operations, monitors census and approved services, and helps ensure operations stay within budget. The role also supports audit readiness, manages a designated Fund Control Point for program purchases, and works with support and contracting services to improve administrative processes and program effectiveness.

The work schedule is Monday through Friday, an eight-hour shift with a 30-minute lunch, from 7:00 AM to 4:30 PM. Telework is not available, and the position is not virtual. Relocation or recruitment incentives, a Critical Skills Incentive, and Permanent Change of Station authorization are not available.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must be subject to and successfully complete a background/security investigation.
• Selected applicants must complete an online onboarding process and provide acceptable identification for pre-employment requirements.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• Must serve a one-year probationary period.
• For current or former federal employees subject to time-in-grade requirements, must have 52 weeks at the GS-07 level for this GS-09 position; supporting SF-50 documentation is required.
• Must have one year of specialized experience equivalent to at least GS-07, including relevant knowledge of systems and data resources such as VISTA, CPRS, Microsoft Word, Excel, Access, PowerPoint, and Microsoft tools; reporting and work-process improvement; computer equipment and peripheral devices; administrative and database practices; analytical studies; and preparation of memorandums, reports, and presentations.
• Alternatively, may qualify through a related master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or a related LL.B. or J.D.
• A combination of qualifying education and experience may also be used as described in the announcement.
• Applicants relying on education must submit transcripts; education must be from an institution recognized by the U.S. Department of Education. Foreign education requires a Certificate of Foreign Equivalency with the transcript.
• The position is rated on attention to detail, customer service, decision making, flexibility, integrity/honesty, interpersonal skills, learning, reading comprehension, reasoning, self-management, stress tolerance, and teamwork.

Responsibilities

• Manage data for administrative functions of the assigned Social Work program, monitor and complete local and national reports, develop administrative reports, and organize work processes for program operations.
• Apply analytical and evaluation methods to monitor the efficiency and effectiveness of Social Work Service program operations.
• Maintain accurate program census information, monitor approved services, and ensure operations occur within the allotted budget.
• Prepare and maintain documents for survey readiness for internal program audits and external audits by accreditation agencies.
• Manage the designated Fund Control Point for purchases of program supplies and miscellaneous items.
• Collaborate with support and contracting services, review administrative processes, and ensure administrative workflows are effective and efficient.
• Consult with technical and clinical experts to examine and analyze unusual or problem situations indicated by changes in program quality indicators.
• Perform other related duties as assigned.

Benefits

• Comprehensive federal employee benefits package, with benefits available to employees and their families; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level