Supervisory Social Worker (HUD VASH Program)

Veterans Health Administration • Kansas City, MO

6d • Hybrid

About The Position

The Supervisory Social Worker serves as the Housing and Urban Development-VA Supportive Housing (HUD-VASH) Program Supervisor within the Mental Health Service Line at the Kansas City VA Medical Center. The incumbent provides clinical and administrative oversight for a multidisciplinary team responsible for intensive case management, supportive housing services, and coordinated healthcare for Veterans experiencing homelessness. The role oversees program operations, quality improvement, staff supervision, strategic planning, community partnerships, performance measurement, and compliance with VA, Joint Commission, CARF, and national HUD-VASH program requirements.

The position includes responsibility for staffing, workload distribution, budgeting, treatment service delivery, admission criteria, program policies and procedures, documentation standards, and quality assurance. The supervisor serves as the medical center’s primary liaison with national HUD-VASH program offices, VISN leadership, community housing authorities, and partner agencies. The role leads program evaluation and improvement work, monitors outcomes and documentation, and provides clinical consultation and staff development. It also promotes coordinated care through interdisciplinary meetings and collaboration with VA services and community partners, and participates in regional and national HUD-VASH initiatives.

Requirements

• Master’s degree in social work from a school fully accredited by the Council on Social Work Education (CSWE); a doctoral degree cannot substitute for the master’s degree.
• Licensed or certified by a state to independently practice social work at the master’s degree level; supervisory social workers must be licensed or certified at the advanced practice level and able to provide supervision for licensure.
• One year of experience equivalent to the GS-12 grade level, demonstrating advanced practice skills in a specialty area or administration and progressively greater professional competency and judgment.
• Ability to independently organize work, set priorities, and meet multiple deadlines.
• Skill in supervisory duties including clinical supervision, consultation, negotiation with other departments, and quality improvement.
• Ability to ensure the provision of clinical social work services by supervised social workers.
• Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues accurately and promptly.
• Ability to analyze organizational and operational problems, develop and implement solutions, and use data to manage workload, quality, performance, and productivity.
• Ability to provide staff training and development.
• U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy.
• Valid, unrestricted driver’s license, safe driving record, and medical qualification to operate the appropriate motor vehicle safely.
• Proficiency in spoken and written English.
• Pass required background/security investigation and pre-employment physical examination; comply with seasonal influenza vaccination requirements for VA Health Care Personnel.
• Serve a 1- or 2-year trial period.
• Meet all application and onboarding requirements.

Nice To Haves

• Certification or post-master’s degree training from a nationally recognized professional organization or university, including a defined curriculum or course of study and internship, or equivalent supervised professional experience.

Responsibilities

• Provide administrative and clinical supervision to a multidisciplinary HUD-VASH team, including social workers, nurses, vocational rehabilitation staff, and substance use disorder specialists.
• Direct, coordinate, and evaluate program activities to support case management, housing stabilization, and healthcare coordination for Veterans experiencing homelessness.
• Oversee staffing, workload distribution, program operations, budgeting, treatment service delivery, and program admission criteria.
• Serve as the medical center’s primary liaison with national HUD-VASH program offices, VISN leadership, community housing authorities, and partner agencies.
• Develop and maintain systems to monitor program performance, track outcomes, collect data, and prepare local, VISN, and national reports.
• Conduct program evaluations and lead strategic planning, process improvement, and operational improvements.
• Provide clinical consultation, guidance, and supervision to staff and support the use of evidence-based practices and compliance with standards of care.
• Conduct chart reviews and monitor documentation quality, service delivery, and performance standards; provide feedback and recommendations.
• Collaborate with federal, state, local, and community organizations to enhance housing resources and supportive services for Veterans.
• Ensure implementation of evidence-based interventions, including Housing First, Motivational Interviewing, Critical Time Intervention, Harm Reduction, and Seeking Safety.
• Oversee compliance with accreditation standards, program policies, quality measures, and performance improvement requirements, including Joint Commission and CARF standards.
• Facilitate interdisciplinary team meetings and promote coordination among VA services and community partners.
• Provide consultation and education to Veterans, families, staff, trainees, and community partners about VA benefits, community resources, homelessness interventions, and supportive housing services.
• Maintain program policies, operating procedures, documentation standards, and quality assurance activities.
• Participate in regional and national HUD-VASH initiatives, training, conference calls, and program development efforts.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and approval; award amount may be up to $200,000, with an eligibility period of one to five years.
• Federal employee benefits package for eligible employees and their families.
• Potential annual leave accrual credit based on prior work or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior