Program Specialist DayBridge Mental Health

Amery Hospital & Clinic•Saint Paul, MN

4d•$31 - $47

About The Position

HealthPartners is hiring a Program Specialist to join its Regions Behavioral Health team at the DayBridge Partial Hospitalization Program. Under the direct supervision of an LICSW, the Program Specialist provides psychosocial and psychiatric assessment, treatment planning, referrals, therapeutic programming, safety planning, and other social work services to clients and families affected by mental illness and/or substance use disorders. The role includes reviewing individualized treatment goals, using trauma-informed de-escalation skills to support client safety and milieu management, and educating other health care professionals on psychosocial aspects of patient care. The Program Specialist monitors clients in person or virtually, contributes to team rounds and treatment planning, facilitates therapeutic activities and groups, documents services in the electronic medical record, coordinates care with families and community resources, and supports clients’ independence and psychiatric stability. The position also responds to crises using sound judgment, critical thinking, de-escalation, and physical intervention techniques as appropriate. The work schedule is four weekday shifts from 8:00 a.m. to 4:30 p.m. HealthPartners describes itself as a nonprofit integrated health care organization with an inclusive workplace and a commitment to improving health and well-being. It offers a comprehensive range of benefits covering health, time off, retirement planning, and continuous learning.

Requirements

Master of Social Work (MSW) from a program accredited by the Council on Social Work Education, the Canadian Association of Schools of Social Work, or a similar accreditation body designated by the Minnesota Board of Social Work.
Licensure as an LGSW through the Minnesota Board of Social Work.
BLS/CPR certification.
Knowledge of social work values, principles, and methodologies.
Ability to integrate social, medical, and psychotherapeutic data to conduct psychosocial assessments and implement social work treatment plans.
Knowledge of psychiatric, psychosocial, and chemical health diagnoses based on DSM IV-TR classification.
Ability to establish and maintain effective working relationships with patients, families, coworkers, and community organizations.
Sensitivity to cross-cultural issues.
Knowledge of county, state, and federal regulations concerning health care funding, civil commitments, child abuse, and vulnerable adults.
Knowledge of community resources.
Ability to support and educate other disciplines when appropriate.
Ability to work as part of an interdisciplinary team.

Nice To Haves

Previous health care or social work experience.

Responsibilities

Assist with screening and assessment, safety planning, therapeutic interventions, and evaluation of client responses under the direct supervision of an LICSW.
Monitor clients in person or virtually, including continued-stay criteria, suicidality, fall risk, medical concerns, and medication-management assistance.
Report client status and changes in condition to DayBridge team members during the shift.
Facilitate or co-facilitate therapeutic interventions through structured activities, education, or one-to-one interactions based on client and milieu needs.
Use motivational interviewing in therapeutic one-to-one interactions and document encounters.
Prioritize patient and department activities to meet client and program needs.
Document client services accurately and comprehensively in the electronic medical record, including assessments, transfer notes, billing, templates, and flow sheets as appropriate.
Contact third-party payers to obtain or confirm service authorizations and communicate requested clinical information.
Work with diverse populations and use interpreter services when needed.
Support clients with mental illness in developing and maintaining community-living skills, psychiatric stability, social competencies, and personal and emotional adjustment.
Attend daily team rounds, report client progress, and collaborate with the mental health care team to update treatment plans.
Work independently and as part of an interdisciplinary team with clients, families and support systems, and other care team members to facilitate quality, efficient care.
Promote client participation in their own care to the greatest extent possible.
Develop and teach strategies to promote health and wellness, including self-care, symptom management, nutrition, diet, and physical activity.
Document group goals and status, activities, group dynamics, client responses, mental status, symptoms, and participation.
Identify, communicate, and document available client benefits, coverage, or payer information as appropriate.
Identify community programs and services to meet client needs using available resources.
Protect client confidentiality in accordance with HIPAA requirements and Regions Hospital policies and procedures.
Ensure care coordination is client-focused and incorporates cultural competence and respect for diverse populations.
Support client autonomy and self-initiation in seeking care.
Collaborate with the RN and care team when unusual incidents or changes in clinical presentation occur.
Prioritize emergent and urgent client needs and help prevent or reduce triggers that recreate client stress.
Manage crises using sound judgment, critical thinking, verbal de-escalation, and physical intervention techniques.
Assist with behavior chains, egregious protocols, or other behavioral interventions.
Work closely with higher-level-of-care therapists on client care.
Perform other duties as assigned.