Bedford - Program Specialist Sheltered Workshop - Community Participation Services

BNI Talent Acquisition Team•Bedford, PA

About The Position

The Program Specialist coordinates services and supports for individuals participating in Adult Day programs. As a key member of the interdisciplinary team, this role ensures Individual Support Plans (ISPs) are implemented effectively, regulatory requirements are met, and individuals receive high-quality services that support independence, choice, and community integration. The position involves coordinating and monitoring individual services, maintaining accurate electronic records and documentation, supporting staff, and collaborating with families, support coordinators, and service providers. The Program Specialist also contributes to health and safety oversight, incident follow-up, program data and reporting, quality improvement, community integration, employment initiatives, and meaningful day programming.

Requirements

Master's degree and one year of experience working directly with persons with disabilities; or a bachelor's degree and two years of such experience; or an associate degree, 60 college credits, or completion of a two-year program and four years of such experience.
For unlicensed programs, five years of experience in the human services field may substitute for educational requirements.
Strong organizational and time management skills.
Excellent communication and relationship-building abilities.
Ability to collaborate effectively with families, staff, support coordinators, and community partners.
Strong problem-solving and critical-thinking skills.
Commitment to person-centered planning and community inclusion.
Ability to train and support staff on individual-specific needs and regulatory requirements.
Attention to detail and commitment to documentation accuracy and compliance.
Strong record management and documentation skills.
Valid driver's license required.
Ability to complete CESP or ACRE-approved Basic Employment Services training within nine months of hire, if required.
Act 33 and Act 34 clearances required; FBI clearance required if applicable.

Nice To Haves

Experience with electronic health record systems, such as CareLogic, is preferred.

Responsibilities

Coordinate services and supports for assigned individuals and ensure ISP goals are implemented effectively.
Participate in ISP meetings, assessments, quarterly reviews, admissions, and discharge planning.
Review documentation for compliance, accuracy, quality, and timeliness.
Monitor progress toward individual goals and ensure services align with personal interests and preferences.
Train and support staff on ISP implementation, behavior plans, individual-specific needs, and regulatory requirements.
Track regulatory due dates and ensure required documentation is completed on time.
Maintain and update electronic records within CareLogic.
Monitor the health, safety, rights, and well-being of individuals receiving services.
Collaborate with Operations Supervisors, families, support coordinators, and other service providers.
Assist with incident reporting, investigations, and follow-up activities as needed.
Collect and analyze program data and prepare reports to support program improvement.
Support community integration, employment initiatives, and meaningful day programming opportunities.
Participate in committees, quality improvement activities, and annual training requirements.