Program Specialist - Deputy ADPCS

Veterans Health Administration•Saginaw, MI
•Onsite

About The Position

This position is located in the office of the Deputy Associate Director for Patient Care Services (Deputy ADPCS) at the Aleda E. Lutz VA Medical Center, VISN 10, Veterans Health Administration, Department of Veterans Affairs. The incumbent provides administrative, logistics, and program support to the Deputy ADPCS team, working closely with professional and technical staff and other support services. The position involves healthcare data systems and electronic health records, program information management, workload reporting, policy maintenance, and support for operational and administrative programs. The position is not virtual and follows a Monday–Friday schedule from 7:30 AM to 4:00 PM. The selectee may be promoted to the full performance level without further competition when regulatory, qualification, and performance requirements are met. Relocation and recruitment incentives, critical skills incentives, and permanent change of station are not authorized. The role supports the VA Whole Health System approach, which empowers Veterans to take charge of their health and well-being through personalized health plans, healing relationships and environments, and connections to their communities.

Requirements

  • U.S. citizenship.
  • Meet the applicable GS-9 or GS-11 qualification requirements by the announcement closing date of 10/26/2026.
  • For GS-9, one year of specialized experience equivalent to GS-7, or qualifying graduate education, or an allowable combination of education and experience.
  • For GS-11, one year of specialized experience equivalent to GS-9, or qualifying doctoral-level graduate education, or an allowable combination of education and experience.
  • Current or former federal employees applying at GS-9 or GS-11 must meet the applicable 52-week time-in-grade requirement.
  • Submit transcripts when using education to meet qualification requirements; education must be from an accredited institution and documented.
  • Complete the application, questionnaire, and required online assessment.
  • Successfully complete applicable background/security investigation and online onboarding requirements.
  • Participate in the seasonal influenza vaccination program as a condition of employment.
  • Serve a one-year probationary period or two-year trial period, as applicable.
  • Experience used to qualify must be clearly indicated in the resume.

Responsibilities

  • Work closely with professional and technical staff and other support services.
  • Assist with equipment procurement proposal development, prioritization of service needs, and preparation of required paperwork.
  • Use knowledge of healthcare data systems, electronic health records, and related principles.
  • Apply general administrative principles, practices, processes, and techniques to the specialized needs of the service line.
  • Prepare, execute, and track program-specific information.
  • Set agendas and coordinate schedules.
  • Resolve and improve workload and productivity reporting issues.
  • Educate nursing, administrative, and clinical staff on workload accountability and proper documentation integrity.
  • Develop procedures and systems for establishing, operating, and assessing administrative control systems and line or operating programs.
  • Assist in resolving issues as they arise.
  • Manage Deputy ADPCS policies and update them according to the Standard Operating Procedures process.
  • Update data accurately and promptly, and troubleshoot database issues involving applicants or staff to ensure data is complete and accurate.
  • Perform other duties as assigned.

Benefits

  • Federal employee benefits package available to the employee and family, subject to eligibility.
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