Program Specialist

New Mexico State University•Las Cruces, NM

3d•Onsite

About The Position

At Arrowhead, we help innovators, entrepreneurs, and small businesses at any stage start and grow through our services, resources, expertise, and connections. As the technology transfer and commercialization arm of NMSU, we partner with campus inventors and innovators to protect their intellectual property and bring their discoveries to the broadest possible markets. While we are proudly based at NMSU in Las Cruces, NM and are deeply engaged in our on-campus community, our reach extends across the state. We providing guidance, mentorship, education, and hands-on experiences to support the development of new technologies, businesses, and partnerships. Be part of the team that drives innovation and creates opportunity, join us at Arrowhead!

Requirements

Associate's Degree + 2 years of relevant experience or a Bachelor's degree.

Nice To Haves

Bachelor's degree in a related field.
One (1) year of professional experience related to the job duties and responsibilities as outlined.

Responsibilities

Develop and execute operational elements of Arrowhead Centers business incubator programs to expand program participation to small business owners across New Mexico.
Collaborate with cross-functional teams to create educational content, manage client databases, develop recruitment strategies, maintain client relationships and communication, plan and organize training and outreach events, execute marketing campaigns that resonate with our target audience, mentor clients seeking business resource assistance, and other miscellaneous tasks.
Collaborate on the development and implementation of state-wide business incubator programs including, marketing strategies and campaigns for various programs, facilitating program recruitment and delivery.
Create engaging content, manage social media, design promotional items, engage in community outreach, build internal and external partnerships, teach, and manage client data.
Create and manage websites for various Arrowhead Center incubator programs to ensure accuracy of information and increase client engagement.
Collaborate with the creative team to produce visually appealing and impactful marketing materials to recruit incubator program participants.
Track and collect data on engagement with various marketing materials.
Develop and implement client management and tracking processes to assess client participation and progress in business incubator programs.
Develop and implement program progress trackers for each business incubator program, for marketing, curriculum development, and guest speaker recruitment.
Assist with facilitation of business incubator courses, including managing virtual learning logistics, and teaching lessons on business development.
Meet with and advise business incubator clients regarding business development needs and available resources.
Assess client needs and provide individualized guidance, consultation, and resource accommodations.
Develop program roadmaps with clients and internal teams based on business objectives and program goals.
Maintain ongoing client relationships through communication, support, and follow-up.
Plan, organize, and execute successful outreach events for various Arrowhead Center programs aimed at recruiting business participants and partners.
Coordinate event logistics, such as venue selection, equipment rental, catering, and transportation, to ensure seamless execution.