Program Specialist, Talent Intelligence

Zscaler•San Jose, CA

9d•Hybrid

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Program Specialist, Talent Intelligence to join our team. This is a hybrid capacity out of San Jose, CA (3 times a week), or remotely across the US role, reporting to the Director, TA Enablement & Operations in the TA Enablement & Operations department. In this role, you will blend a curiosity for recruiting with data analytics to map the global talent landscape and deliver the insights needed to fuel our hiring strategies. Working hand-in-hand with our Head of Talent Intelligence, you will synthesize complex information to support our general and administrative teams and provide a strong foundation for our company's growth.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
5+ years of professional experience in talent intelligence, market mapping, or talent market research
Proven ability to marry traditional data analysis methodologies with modern AI platforms, translating raw numbers and algorithmic patterns into macro-level industry trends
Hands-on experience with labor market databases and talent insights tools (e.g., LinkedIn Recruiter, TalentNeuron, Crunchbase), as well as strong proficiency in Excel or Google Sheets
Strong understanding of how macro-employment trends impact tech hiring, alongside an eagerness to learn the cybersecurity, networking, and cloud sectors, and the ability to articulate project progress or roadblocks in a productive, solution-oriented manner

Nice To Haves

Experience utilizing advanced generative AI tools, predictive talent analytics platforms, or automated web-scraping models to build real-time talent maps and competitive landscape profiles
Experience working within a fast-paced, high-growth corporate or technology environment
Familiarity with the full recruitment lifecycle and core Applicant Tracking Systems (e.g., Greenhouse)

Responsibilities

Dive deep into market research to craft comprehensive talent intelligence reports that provide clear insights and support the strategic needs of Recruiting Leadership
Conduct quantitative and qualitative analyses to map global talent pools, focusing on competitor intelligence, skill trends, and labor market dynamics
Collaborate closely with recruiting teams to guide hiring strategies, optimize sourcing methods, and drive OKR success
Synthesize complex datasets into clean, intuitive narratives and visual dashboards for senior stakeholders