Office Assistant - 5123
About The Position
BronxWorks is seeking one Program Specialist (Office Assistant) to join a diverse and enthusiastic team at Cooper Gardens, a multi building supportive housing program located in the Bronx, NY (walking distance to Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both individuals and families with children. The ideal candidate is passionate about teamwork, has some experience in office and administrative support, and has an interest in working with the populations we serve. All interested applicants must complete the application on our agency website at www.bronxworks.org
Requirements
- Associate’s Degree or Some College
- 1-2 years related experience
- Proficiency in English required; proficiency in a second language strongly preferred
- Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
- Strong writing and oral communication skills
- Strong presentation skills and ability to represent the agency at functions and meetings
- Ability to collect and analyze client demographics and outcome
- Excellent organizational and teambuilding skills
- Ability to use a computer for prolonged periods
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to stand, walk, or sit for long periods of time
- Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
- Ability to bend and retrieve objects and/or documents
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work
Responsibilities
- Provide direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up
- Conduct home visits and other field work, as required
- Document all interactions with, or on behalf of, clients
- Facilitate tenant meetings, activities and events
- Create and maintain a system to track purchase orders, invoices, staff equipment, apartment inspections, etc.
- Order supplies and furniture for all program needs and coordinate deliveries
- Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail
- Answer telephones, take messages and direct calls to appropriate parties
- Complete program reports on a monthly basis or more frequently as required
- Greet clients when they enter the office and manage flow of clients in office
- Order, monitor and maintain records for emergency pantry, Metrocards, program spending card/petty cash, gift cards and other incentives.
- Manage Representative Payee activities which include but are not limited to, record keeping and managing transactions
- Conduct field visits to other program sites or various locations to deliver or pick up items
- Manage program needs for both Cooper Gardens offices when assigned by the Program Director
- Manage and maintain all supplies and storage rooms in each Cooper Gardens program space
- Report to, and meet with supervisor on a weekly basis
- Attend all assigned staff meetings and training sessions
- Assist with special projects as required
- Perform additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
