Program Specialist II

Texas Health & Human Services Commission•Austin, TX

5d•$3,793 - $5,921•Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Program Specialist II Job Title: Program Specialist II Agency: Health & Human Services Comm Department: Settlement Agreement Complianc Posting Number: 20836 Closing Date: 09/15/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $3,793.41 - $5,921.25 Pay Frequency: Monthly Salary Group: TEXAS-B-18 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 909 W 45TH ST #634 BLDG 4 Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Brief Job Description: The Program Specialist II position reports to the Director of Compliance Unit. Primary duties include 1) assisting in the coordination of Quality Improvement and Compliance Unit activities, 2) acting as the state office liaison for external mortality reviews, 3) primary SharePoint administrator for SSLC State Office SharePoint sites, and 4) other duties as assigned.

Requirements

Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of budget processes; of research techniques; of training and marketing techniques; and of program management processes and techniques.
Skill in identifying measures or indicators of program performance and in operating computers and applicable software.
Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to train others.
Graduation from an accredited high school or GED.
Experience preparing executive and administrative reports, studies, or special projects.
Experience with complex, executive level coordination and written communications.
PC skills and experience using Word, Excel, and MS Outlook.

Responsibilities

Attends work on a regular basis and may be required to work a specific shift schedule or at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Coordinates Quality Improvement and Compliance Unit activities such as videoconferences, scan calls, face-to-face meetings, and document request dates.
Provides information and reports to State Supported Living Centers and State Office staff. Provides assistance for document requests, maintains current information in SharePoint, updates compliance matrices, takes meeting minutes, and creates materials as needed.
State office liaison for external mortality reviewers. Maintains death log, contact lists, and due dates. Schedules state office mortality reviews. Reviews mortality documentation and uploads to external reviewer. Provides training and assistance to facilities as needed.
Administrator for SSLC State Office SharePoint sites. Gives and maintains appropriate permission levels and access.