About The Position

The Jewish Hospital—Mercy Health is seeking a GME Program Specialist to support the overall operations of the Internal Medicine Residency Program by fulfilling administrative and clerical duties. This role will work collaboratively with staff supporting the program and requires excellent written and verbal communication skills, the ability to multi-task and organize information, and handle sensitive information with absolute confidentiality. A customer-service orientation and the ability to make decisions independently or escalate issues as needed are also important.

Requirements

  • High school graduate/GED required
  • Working knowledge of software applications including AMION, Microsoft Word, Excel, PowerPoint
  • Excellent written and verbal communication skills
  • Ability to multi-task and organize information
  • Ability to handle sensitive information with absolute confidentiality
  • Ability to make decisions independently or to escalate issues as needed
  • Customer-service orientation

Nice To Haves

  • College Degree preferred
  • Previous experience in medical education

Responsibilities

  • Maintain monthly call, clinic, and master resident schedules via AMION, excel, and MyEvaluations.com.
  • Provide communication monthly for all rotations (goals, objectives and contact information) to residents, site directors and hospital leadership.
  • Assist chief residents with scheduling and communicating scholarly activities.
  • Provide general administrative support (i.e., residency verifications, write/edit documents, forms, brochures, presentations, posters, etc.).
  • Assist with annual events including recruitment, orientation, faculty retreats, graduation, as well as various meetings and program-related events.
  • Assist with preparation for ACGME Site Visits.
  • Monitor residents’ duty hours and continuity clinic experience via regular review of data reports.
  • Monitor resident and faculty evaluation via regular review of data reports.
  • Maintain filing, record keeping, distribution of materials, and other types of program systems.
  • Prepare materials for specialty-specific trainee exams and may assist with proctoring exams.
  • Maintain databases with resident and faculty data, including residency management software, MyEvaluations.com.
  • Provide other duties as assigned from the program.

Benefits

  • Competitive pay
  • incentives
  • referral bonuses
  • 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage
  • HAS/FSA options
  • life insurance
  • mental health resources and discounts
  • Paid time off
  • parental and FMLA leave
  • short- and long-term disability
  • backup care for children and elders
  • Tuition assistance
  • professional development
  • continuing education support
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