Program Specialist (Employee Engagement Officer)

Veterans Health Administration • Atlanta, GA

10h • Onsite

About The Position

The Employee Experience Officer serves in the Experience Office at the Atlanta VA Health Care System (AVAHCS), a complex healthcare system comprising three medical centers and nineteen Community-Based Outpatient Clinics (CBOCs). The health care system delivers comprehensive care to Veterans across a large geographic service area and employs a diverse workforce across clinical and administrative services.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including application, questionnaire, and an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable forms of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• Time-In-Grade Requirement for GS-09: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07.
• Time-In-Grade Requirement for GS-11: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09.
• One year of specialized experience equivalent to at least the next lower grade (GS-07 for GS-09, GS-09 for GS-11) in the normal line of progression for the occupation.
• For GS-09: Master's or equivalent graduate degree, or at least 2 full years of progressively higher-level graduate education leading to such a degree or L.L.B or J.D., if related.
• For GS-11: 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.
• Combination of specialized experience and education may qualify.

Nice To Haves

• The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Serves as the health care system subject matter expert for employee experience and workforce engagement strategy, advising senior leadership on initiatives that impact employee engagement, workforce satisfaction, and employee well-being.
• Leads the development and implementation of enterprise workforce engagement strategies that support organizational priorities and strengthen organizational culture across the health care system.
• Designs and implements system-wide employee experience initiatives to improve workforce engagement, reduce burnout, enhance workforce resilience, and promote employee well-being.
• Provides strategic consultation to executive leadership regarding organizational culture transformation, workforce engagement strategy, and employee experience design.
• Integrates employee experience principles into workforce development initiatives, leadership engagement programs, and organizational performance improvement strategies.
• Conducts environmental scans and benchmarking studies to identify best practices in employee engagement, workforce well-being, and organizational culture.
• Leads cross-organizational initiatives requiring collaboration among clinical services, administrative programs, and executive leadership.
• Chairs the Employee Engagement Committee.
• Facilitates workforce listening sessions, engagement forums, leadership workshops, and other activities designed to gather employee feedback and improve organizational culture.
• Represents the health care system in meetings, collaborative forums, and working groups addressing workforce engagement and employee experience initiatives.
• Develops project plans, establishes priorities, tracks milestones, and ensures timely execution of initiatives.
• Develops briefing materials, reports, and presentations for executive leadership regarding workforce engagement strategies and program outcomes.
• Serves as liaison between executive leadership and internal stakeholders to ensure alignment of workforce engagement initiatives across service lines and facilities.
• Manages, facilitates, and provides data with recommendations to leaders from the Atlanta Speaks platform for employee feedback to leadership.
• Leads analysis of workforce engagement data, including the All-Employee Survey (AES), ESignals feedback tools, workforce analytics dashboards, and other organizational assessment tools.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level