Program Specialist - Community Dining

Sound Generations•Seattle, WA

14h•Onsite

About The Position

Sound Generations is a non-profit organization serving older adults and people with disabilities in King County, with a mission to partner with older adults to provide accessible and inclusive services so they can age their way. They are seeking a Program Specialist to join their Community Dining team in Seattle, Washington. This role ensures the efficient operation of the program as a project, activity, and service lead, supporting administrative tasks and compliance functions. The position may also contribute to grant writing and reporting, coordinating survey design and program assessments, and providing data collection, analysis, and reporting support. Additionally, it manages volunteer processes including recruitment, documentation, tracking, and background checks, and provides direct assistance to 27 sites while maintaining communication with clients, volunteers, community partners, and the public.

Requirements

Bachelor's Degree OR Equivalent.
Minimum of two (2) years related experience.

Responsibilities

Administer, coordinate and perform assigned program projects, activities and services involving 27 site locations and the administrative office.
Collaborate with team members and other stakeholders to achieve desired outcome and resolve program challenges while ensuring compliance with program guidelines and organizational policies.
Maintain program files, collaborate with other departments and collect and track information for grant reporting, program audit and annual funder assessment.
Develop and implement plans, processes, and procedures.
Design, implement, coordinate, gather, collate, and analyze survey data; prepare reports.
Independently provide program information and services to internal audiences, clients/customers, and external agencies and organizations.
Coordinate volunteer management processes, including recruitment support, onboarding, and maintenance of required volunteer documentation and paperwork.
Track and maintain daily volunteer data and ensure background checks are up-to date and compliance requirements in alignment with organizational policies.
Serve as a resource and support for the program's 27 sites, including regular in person visits and remote assistance, troubleshooting, and guidance.
Communicate effectively and accurately with program and organizational staff and external representatives and agencies.
Assist Program leaders with securing funding opportunities.
Perform the work of lower classified positions.