Program Services Caseworker- Awake Overnight

The Salvation Army Canada and Bermuda Territory•Newmarket, ON

6d•Onsite

About The Position

This job posting will run concurrently for internal and external applicants. However, for the first ten (10) calendar days, current employees of York Housing & Support Services that are members of UFCW Local 175 will receive hiring preference. POSITION PURPOSE SUMMARY: To support clients and operate residential facility, through: Client admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed.

Requirements

College diploma or equivalent post-secondary formal study related to social and/or women related services work.
Experience working with homelessness, mental health and addictions.
Must have functional knowledge and understanding of women issues related to homelessness, mental health and addictions.
Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity.
The responsibilities associated with this position demand a high degree of confidentiality
Strong oral and written communication skills are essential.
Word processing, Desktop Publishing, Spreadsheet/Graphing; Database computer skills are essential
Ability to work independently as well as part of a team
Must have good interpersonal/time management skills
Good knowledge of community resources
Must exhibit strong empathy, understanding and support for all vulnerable individuals, including difficult-to-serve individuals, in our service sector.

Nice To Haves

Bachelor of Social Work is preferred.
Valid Driver’s License is an asset
A current VSC acceptable to the Salvation Army

Responsibilities

Performing all relevant documentation related to PSCW including but not limited to: intake/discharge forms, client HIFIS notes, shift logs, incident reports, client forms, medication documents, client applications, stats reports, etc.
Responsible for maintaining personal MyArmy work account/password for all strategic work purposes including email, Workday (attendance and scheduling), Salvation Army corporate information systems, Microsoft teams, etc. This is done with support from management, supervisory staff and I.T support personnel.
Staying up to date on all communications, including management/supervisory emails, client case notes, meeting minutes, training communications, policy and procedures updates, etc.
Fulfilling and communicating all relevant Incident reports, including the submittal of IIR (Internal reports) to the management team.
Completing daily front-line worker responsibility logs and bed board charts.
Completing all required aspects of ongoing coaching meetings and team meetings.
Completing all relevant documentation for case management. Ensuring all case management notes are uploaded to HIFIS.
Maintaining ongoing responsibility for primary client housing-stability planning and housing- related case work.
Fulfillment of daily PSCW shift responsibility sheets
Maintaining personal HIFIS account and using HIFIS system for all aspects client case work.
Manage contact with professional and agency support staff
PSCW staff members are responsible for moderate cleaning and upkeep of facilities and resident quarters when housekeeping staff are not available.
PSCW staff are responsible for adhering to all tasks and responsibilities as outlined on the Front- Line worker responsibilities shift sheets.