Program Safety Guide (3rd shift)

Spectrum Health Systems•Westborough, MA
•$21 - $21•Onsite

About The Position

The Program Safety Guide is responsible for promoting and maintaining a safe pro-social environment for patients who come to the campus to be admitted. This role involves greeting patients, providing customer service, monitoring patient and staff safety, and communicating with patients in a trauma-sensitive manner to guide them safely into and out of the program.

Requirements

  • High School Diploma or GED required
  • Prior experience working in customer service, security, and/or with individuals with substance use disorders.
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required

Responsibilities

  • Promoting and maintaining a safe pro-social environment for patients
  • Greeting patients
  • Customer service
  • Monitoring patient and staff safety
  • Communicating with patients in a trauma sensitive manner that guides patients in and out of the program safely

Benefits

  • Health, dental, vision insurance
  • Paid time off
  • 401k with company contribution
  • Tuition reimbursement
  • Discounts on wide array of services/entertainment
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