Program Quality Engineer - Woburn, MA

RTX•Woburn, MA
•Hybrid

About The Position

RTX is seeking an experienced professional for the Program Quality Lead, Quality & Mission Assurance position supporting the Ground Based Radar Digitization (GBRD) Program in Woburn, Massachusetts. This is a hybrid role with employees regularly working onsite and offsite; the posting states an expectation of being in the office weekly. The GBRD Program Quality Lead promotes a collaborative quality culture and oversees strategic quality improvements for the program, coordinating initiatives with direct and matrixed employees and collaborating with Engineering, Contracts, Finance, Operations, and Supply Chain. The role leads quality involvement in proposal and capture strategy, startup planning, New Product Introduction, manufacturing readiness, transition to production, and program execution. It serves as a key Quality & Mission Assurance interface for internal and external customers and suppliers, ensuring implementation of program Q&MA requirements and coordinating relevant in-country and site requirements. The position may require up to 20% domestic and international business travel. An active and existing U.S. government security clearance is required after day one; U.S. citizenship is required. Relocation is not offered.

Requirements

  • Typically requires a STEM degree and five years of manufacturing, quality, or design engineering experience in the defense industry.
  • Experience managing customer interfaces, such as acquisition customers, program offices, or the Defense Contract Management Agency.
  • Experience with Integrated Product Development System or similar gate management processes.
  • Experience with requirements compliance under ISO 9001 and/or AS9100 Quality Management Systems.
  • Experience executing contracts or projects within cost, schedule, and/or technical performance constraints.
  • Experience estimating or bidding new business proposals, such as Basis of Estimate writing or Approval Certification.
  • Experience conducting technical failure investigations, developing corrective action plans, and/or participating in a failure review board.
  • Experience in design, production, and/or sustainment phases of a program lifecycle in a related production discipline, such as operations, supply chain, engineering, or quality.
  • Ability to obtain and maintain a U.S. government-issued security clearance; U.S. citizenship is required.
  • Active and existing security clearance required after day one.

Nice To Haves

  • Master’s or advanced STEM degree.
  • American Society for Quality certification.
  • Experience with cost accounting methodologies or Earned Value Management System certification.
  • Six Sigma, Lean, or CORE Champion certification or higher.
  • Experience communicating with executive-level internal and external customers and suppliers.
  • Experience with Raytheon Lifecycle Program Management.
  • Experience managing geographically diverse teams in a global environment.
  • Working experience in design and development within systems, electrical or mechanical hardware, supplier, or manufacturing engineering.
  • Experience deploying New Product Introduction and APQP elements, such as DFMEA, key characteristics, process flow diagrams, and PFMEA, on development programs.
  • Experience with DoD acquisition processes and contracting vehicles.
  • Experience with contract flow and compliance.
  • Experience working with cross-functional and cross-disciplined teams at all levels.
  • Highly effective written and verbal communication skills.
  • Ability to influence cross-functional and supplier partners to achieve business goals.
  • A record of driving initiatives and delivering business solutions that reduce operating costs, maximize profit, and improve customer satisfaction.
  • Experience leading by example and mentoring to foster collaboration and innovation.
  • Active and transferable final U.S. government-issued Top Secret security clearance.

Responsibilities

  • Shape the technical and management baseline early in pursuit to balance technical performance, schedule, quality, and affordability.
  • Ensure quality scope, plans, and budgets are included in program estimates and proposals.
  • Engage strategically and tactically with program teams and customers on quality, cost, schedule, early engagement, and Q&MA value.
  • Develop and implement program-level strategic and tactical Q&MA plans that support execution and on-time delivery.
  • Manage technical and process risks and opportunities to facilitate successful program and contract performance.
  • Be responsible for the quality of delivered products and services, quality risks, and resolution of customer expectations and relationships related to Q&MA.
  • Act as the primary Q&MA interface with the program, customers, and Integrated Product Teams.
  • Conduct business responsibly, including resourcing, technical quality and financial performance, and compliance with company procedures and contractual requirements.
  • Establish effective relationships with internal and external customers and influence stakeholders across multiple levels.
  • Serve as Q&MA liaison on requirements definition, technical quality, and program implementation decisions.
  • Use CORE methodology to identify opportunities and facilitate continuous improvement of processes and command media.
  • Optimize Root Cause Corrective Action and Failure Review and Corrective Action System activities for systemic issues.
  • Apply statistical process controls to special processes and key product characteristics to meet end-item performance and mission assurance requirements.
  • Be accountable for quality performance and scope in financial Estimate at Completion reviews and overall Quality EAC planning.
  • Coordinate and execute relevant in-country and site program requirements.
  • Travel domestically and internationally, up to 20% as applicable.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Annual short-term and/or long-term incentive compensation programs may be available, subject to eligibility and program factors.
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