Program Operations Manager – Global Market Access (GMA)

Rockwell Automation • Mayfield Heights, OH

5d • Hybrid

About The Position

The Program Operations Manager – Global Market Access (GMA) enables the operational execution, scalability, and consistency of global partner programs. Reporting to the Director of Commercial Operations, you will sit Commercial Operations, and partner with Global Market Access (GMA) program and strategy teams, who define program strategy and structure. The Program Operations Manager ensures those programs are operationally ready, executable in practice, and supported by the right processes, systems, and governance models. The focus of this role is not to define program strategy or design partner programs, but to translate defined program intent into clear execution frameworks, scalable operations, and sustainable delivery across regions.

Requirements

• Bachelor's Degree or Equivalent Years of Relevant Work Experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

• Typically requires 8+ years of experience in commercial operations or program management
• Experience supporting partner programs, channel operations, or indirect sales models
• Process design, operational execution, and program implementation skills
• Experience working across global, matrixed organizations
• Familiarity with CRM/PRM platforms and related tools
• Experience driving operational transformation or process optimization programs

Responsibilities

• Translate program definitions into executable operating models.
• Define workflows, handoffs, and execution cadence.
• Ensure programs are scalable across regions
• Establish execution standards and governance frameworks.
• Create SOPs, playbooks, and templates.
• Clarify ownership and responsibilities.
• Partner with GMA, regional operations, systems, and onboarding teams.
• Align processes, systems, and execution.
• Support coordination across global partners.
• Enable PRM, deal registration, and reporting tools.
• Support automation and system improvements.
• Drive system readiness for launches.

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level