2027 Summer Intern, Program Operations (MD; VA; SC; GA)

ICF•Columbia, MD

2d•Hybrid

About The Position

ICF is hiring multiple entry-level interns for Operations and Delivery roles in its Energy Efficiency Division. Interns provide utility program support and contribute to innovative, accurate, timely, high-quality products and services, typically working across multiple projects and with staff at all levels. The internship offers the opportunity to apply academic knowledge, gain exposure to major projects, interact with field experts and clients, and build content knowledge and consulting skills. This is a 10-week, full-time internship beginning in early June 2027. Work may be hybrid from Columbia, Maryland, with a minimum of two days per week in the office, or remote from Virginia, South Carolina, or Georgia, with occasional opportunities for in-person meetings. Pay is expected to be $23 per hour. Relocation and housing assistance are not available. Applicants who prefer Operations or Delivery should note their focus on their cover letter or resume; otherwise, they may be considered for either team.

Requirements

Have completed at least 30 college-level credit hours by the internship start date; study in energy or environment, business, economics, engineering, or a related subject is preferred.
Be able to pass any required background checks, which may include drug screening.

Nice To Haves

Excellent quantitative and analytical skills, including the ability to analyze situations, identify existing or potential problems, and recommend solutions.
Demonstrated experience with Microsoft Office.
Knowledge of project management principles.
Ability to prioritize and multitask, and to work under strict deadlines in a fast-paced environment.
Excellent written and oral communication skills.
Strong organizational, time-management, and detail-orientation skills.
Excellent interpersonal skills and ability to work with internal staff at all levels, as well as outside clients and vendors.

Responsibilities

Assist with data collection and data analysis.
Create and maintain Excel spreadsheets and databases for internal tracking and project management.
Support client-facing semi-annual reporting efforts.
Assist in preparing internal and client deliverables.
Help document processes and develop process improvements and/or automation.
Contribute to energy analysis and measure development, depending on skillset.
Support Program Delivery teams with client presentations and communicate key program results internally and to clients.
Develop program opportunities that support clients’ clean energy goals.
Review existing program processes to identify efficiency opportunities.
Coordinate and collaborate with program implementation team members and departments such as marketing, IT, and customer care.
Communicate with participating service providers to collect information and assess opportunities for program improvement, depending on role.
Prepare and review technical specifications and calculations for energy efficiency measures and projects, depending on skillset.