Program Operations & Engineering Manager - MXOne

Firetrol Protection Systems•Houston, TX

About The Position

Firetrol Protection Systems is seeking a Program Operations & Engineering Manager to lead the technical and operational execution of the MXOne program. The role is the primary coordination point between Firetrol, engineering and manufacturing partners, suppliers, customers, and field personnel. It owns projects from engineering and production through testing, delivery, commissioning, training, and ongoing support. This is a cross-functional leadership role for a hands-on technical leader with a strong technical foundation and experience in project execution, systems integration, manufacturing, commissioning, or technical operations. The position bridges engineering and operations and takes ownership of complex projects across multiple organizations. Success includes on-time execution, successful testing and commissioning, reduced field rework, accurate documentation, timely issue resolution, and continuous improvement across deployments.

Requirements

Bachelor's degree in Engineering, Engineering Technology, Construction Management, Operations Management, or a related technical discipline preferred; equivalent relevant experience will be considered.
At least 7 years of relevant experience in engineering, systems integration, industrial equipment, manufacturing, fire protection, commissioning, technical project management, or related technical operations.
Demonstrated ability to manage multidisciplinary technical projects and coordinate manufacturers, engineers, suppliers, contractors, customers, and field personnel.
Ability to read and understand mechanical, electrical, controls, and system drawings, with working knowledge of QA/QC, testing, commissioning, change control, and technical documentation.
Strong project management, organizational, communication, and problem-solving skills, including the ability to take ownership of complex issues and drive them to resolution.
Ability and willingness to travel domestically and internationally as required.

Nice To Haves

Experience with fire protection or special-hazard systems, industrial equipment, critical equipment, controls and automation, Factory Acceptance Testing (FAT), field commissioning, international manufacturers and supply chains, and FM/UL/NFPA requirements.
PMP, PE, NICET, or similar technical or project credentials.

Responsibilities

Lead project execution from order acceptance through engineering, production, delivery, commissioning, and customer acceptance.
Coordinate activities among Firetrol, engineering and manufacturing partners, suppliers, customers, and field teams to maintain schedules, priorities, deliverables, and commitments.
Oversee engineering and systems integration, including mechanical, electrical, controls, communications, technical drawings, equipment configurations, and application requirements.
Manage quality, testing, and commissioning, including QA/QC procedures, factory and field testing, site readiness, functional safety, acceptance documentation, and resolution of technical or field issues.
Coordinate production, supply chain, and logistics, including purchasing, equipment readiness, inspections, shipping, mobilization, and critical components.
Establish and maintain technical standards and documentation, including configuration and change control, installation and service procedures, maintenance requirements, training programs, and document revision control.
Support program growth and continuous improvement by assisting sales with technical scope development, managing project risks, coordinating warranty and service support, and incorporating lessons learned into standardized processes.