Program Operations Analyst (Operations & Policy Analyst 1)

State of Oregon • Salem, OR

8d • $4,833 - $7,380 • Hybrid

About The Position

This full-time, limited-duration position is open to current State of Oregon employees as well as external candidates. It is also available as a job rotation for current state employees with approval from their supervisor. The position is expected to continue through June 30, 2028, and anticipated to become permanent if funding is secured. The Department of State Lands manages the lands that help fund our public schools and protects the state’s waterways and wetlands for the many benefits they provide. Our stewardship ensures vital natural and financial resources contribute to a vibrant, healthy Oregon now and forever. The DSL team makes a difference for Oregonians every day. As our Program Operations Analyst you will too. Lead, coordinate, and evaluate agency-wide activities including, but not limited to, administrative rules coordination, policy development, and records retention. Identify inefficiencies, analyze information and performance of systems, and provide recommendations to improve administrative procedures. The incumbent is expected to perform position duties in a manner that promotes customer service and harmonious working relationships. This includes treating all persons respectfully, engaging in effective working relationships with all staff, demonstrating openness to constructive feedback, and contributing to a positive and productive work environment. It works to increase public awareness of DSL and its programs and builds support among the public, legislators, beneficiaries and constituents. This position will report directly to our main Salem office and is represented by the American Federation of State, County, and Municipal Employees (AFSCME).

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
• Candidates must be able to analyze workflows, audit records, coordinate cross‑program communication, provide training, and extract and analyze data to produce reports and support clear outreach.

Nice To Haves

• Education and/or experience to identify appropriate methods of tracking and analytics for individual and agency-wide projects
• Proficiency in writing to prepare technical memos, formal correspondence, bulletins, and other communication for intern and external partners and the public
• Oral presentation skills sufficient to conduct or assist in conducting training sessions, technical workshops, and public forums
• Iterative thinking style and comfort with dialogue regarding differing perspectives to generate well-rounded group decisions
• Proficiency using Excel including tables and pivot tables with large data sets
• Ability to apply critical thinking and professional judgment to analyze alternatives and interpret laws, regulations, and standards
• Experience working in teams, including internal and external partners, to bring multi-faceted assignments to a successful conclusion
• Ability to develop and maintain relationships across both internal and external teams, including other state agencies, community members, and interested parties
• High level of attention to details and ability to perform detailed analyses of agency programs and performance
• Ability to apply an equity lens to all assigned duties and daily work to ensure decision-making and resource allocation reflect the needs of all Oregonians

Responsibilities

• Contributes to a positive and productive work environment.
• Establishes and maintains professional and collaborative working relationships with all contacts.
• Analyze, map, and improve workflow processes across permit, enforcement, leasing, easement, and wetlands programs, including SOPs, forms, and guidance.
• Audit system records (OWLS/Operating System) for accuracy, completeness, and compliance; research rules and policies to support consistent program standards.
• Coordinate cross‑program correspondence, develop procedural guidance and templates, and provide training on OWLS and Laserfiche.
• Serve as a liaison across programs and partners, prepare meeting materials, and support public outreach by offering clear, consistent information on DSL processes.
• Extract, analyze, and interpret data from OWLS and other systems to produce operational reports, workload metrics, and trend analyses.
• Maintain data standards, advise staff on correct data entry, and troubleshoot system data issues by identifying root causes and training needs.
• Collaborate with IT and program staff to refine system functionality and respond to inquiries by interpreting data and program policy.
• Maintains regular and punctual attendance.

Benefits

• 95% to 99% of medical insurance premiums paid by the agency for full-time employees, including mental health coverage.
• Accrue at least 8 hours of sick leave and 8 hours of vacation leave per month, with your vacation leave accruals increasing every 5 years.
• Receive 11 paid holidays, 1 floating holiday, 3 personal business days and other employee benefits such as optional insurances and flexible spending plans.
• Automatically enroll into the Public Employees Retirement System (PERS) after 6 months of full-time service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level