Operations Data Analyst (Operations & Policy Analyst 3)

State of Oregon•Salem, OR

5d•$6,276 - $9,644•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you passionate about making a meaningful difference in the lives of Oregonians? Do you have strong data analysis skills and experience gathering, interpreting, and transforming raw data into clear, user-friendly information? Are you experienced with Tableau and/or SQL? Do you bring strong professional written and verbal communication skills? Then, we want to hear from you! Note: A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application. To review the full list of duties and responsibilities, please click here to view the Position Description (PD). Summary of Duties The Developmental Disabilities (ODDS) Program with approximately 1,000 staff via the State of Oregon and contracts. The program’s major responsibilities include establishing policies and programs which provide services for individuals with intellectual and developmental disabilities (I/DD) and protecting them from abuse. The ODDS program defines and develops programs for the administration of services; proposes legislation and sets standards of practice and expectations by development of administrative rules and policy. The program staff works with relatives, community care providers, support service brokerages, county community developmental disabilities programs, medical providers and others to ensure every Oregonian with an intellectual and/or developmental disability has a stable, safe and nurturing home while living as independently as possible. As an Operations Data Analyst, you will: Use your analytical and creative skills to provide reports and detailed data and fiscal analysis on an ongoing basis. You will gather raw data, analyze the data, and incorporate it into an appropriate user-friendly format. You will use your understanding of the program intricacies; the funding associated to these programs and the systems they run to provide quality data analysis and make recommendations. This includes programs and services in the following areas: Medicaid Waivered services, In-Home Services, Community and Facility based services, employment services, and all services delivered through state, county, and brokerage staff. You will need to maintain close connections to I/DD Licensing, contracted programs serving individuals with developmental disabilities, as well as OTIS (Office of Training, Investigations and Safety) as they will be responsible for coordination of data that these two shared services provide on behalf of the individuals we serve. This includes: Developing data points and reports that will assist in identifying fiscal, systemic drivers and community barriers to effective delivery of services in the state. This crucial data may facilitate work with county, contracted and brokerage staff to identify policy and program improvements needed to support service delivery. Collaborating and understanding of the eXPRS System team (OIS (Office of Information Services), DDBSU (ODDS Business Supports Unit) and ORRAI (Office of Reporting, Research, Analytics and Implementation)), accounting, budget and policy teams and their roles. Managing several databases that must be maintained for audit compliance. These are actively increasing databases that will continue to be moved into the data warehouse. Working with our ORRAI representative and being in charge of coordinating the move of the data, as well as ORRAI to build and implement different surveys to our contractors to establish data needed in ODDS reporting to the legislature.

Requirements

Seven years of professional-level evaluative, analytical, and planning work experience.
Associate’s degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or health, human, or social services, or similar degree substitutes for 18 months of experience.
Bachelor's degree in any of the listed areas substitutes for three (3) years of experience.
Master's degree in any of the listed areas substitutes for four (4) years of experience.
Doctorate degree in any of the listed areas substitutes for five (5) years of experience.
Attention to detail and a strong commitment to accuracy and accountability.
Outstanding analytical, critical thinking, and problem-solving skills.
Experience gathering, analyzing, interpreting, and reconciling financial, fiscal, contractual, or operational data, and incorporating findings into appropriate, user-friendly reports or formats.
Experience working with data analysis and reporting tools, such as Tableau and/or SQL.
Experience interpreting and applying policies, procedures, rules, regulations, contracts, agreements, or other requirements, including monitoring fiscal activity, expenditures, and compliance.
Professional-level written and verbal communication, facilitation, coordination, and relationship-building skills.
Ability to manage multiple priorities, exercise sound judgment, take initiative, and work effectively independently and as part of a team.

Nice To Haves

Experience working in a Human Services field and/or with Medicaid services is a plus.

Responsibilities

Use analytical and creative skills to provide reports and detailed data and fiscal analysis on an ongoing basis.
Gather raw data, analyze the data, and incorporate it into an appropriate user-friendly format.
Use understanding of program intricacies, funding, and systems to provide quality data analysis and make recommendations.
Maintain close connections to I/DD Licensing, contracted programs, and OTIS for data coordination.
Develop data points and reports to identify fiscal, systemic drivers, and community barriers to effective service delivery.
Collaborate with eXPRS System team, accounting, budget, and policy teams.
Manage several databases for audit compliance, coordinating their move into the data warehouse.
Coordinate the move of data and work with ORRAI to build and implement surveys for contractors.