Program Officer 1

State of Nevada • Carson City, NV

12h • Onsite

About The Position

This position is in the Department of Administration's Purchasing Division in Carson City and follows a standard in-office work schedule, Monday through Friday. The Program Officer will be responsible for vendor outreach, training, and coordination in the utilization of the State's eProcuement System. This position is responsible for research and recruitment of potential vendors for the State Purchasing Program and educating them on procurement practices and policies. This position will also conduct market analysis and develop reports regarding Nevada based businesses. Although the position will be based in Carson City, it will require travel throughout the State reaching out to potential vendors and attending vendor events. This position will assist in the creation and publishing of training materials. In following with the Department of Administration's mission of providing exceptional customer services, the position requires a high degree of customer service skills, working cooperatively and professionally inside and outside of the organization. Program Officers administer a program or major component of a program by planning, coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives. Incumbents make decisions that significantly impact program direction and participants or clients and must determine the process required to achieve results within resource constraints.

Requirements

• Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment; OR graduation from high school or equivalent education and two years of para-professional program support experience equivalent to an Administrative Assistant III in Nevada State service which required the application of State and/or federal laws, policy and procedures; reviewing documents prepared by others for program compliance determinations; or preparing reports which summarize financial and statistical information; OR an equivalent combination of education and experience as described above.
• Working knowledge of methods and practices used in developing and presenting information.
• Working knowledge of English grammar, spelling and punctuation sufficient to compose reports and business correspondence.
• Working knowledge of basic mathematical computation.
• Ability to analyze and interpret policies, regulations and technical materials.
• Ability to compose clear, grammatically correct and concise written communications such as responses to inquiries, narrative reports and instructional materials and other written materials.
• Ability to contribute effectively to accomplish team or work unit goals, objectives and activities.
• Ability to effectively interact and communicate with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds.
• Ability to independently analyze and resolve problems and determine appropriate action and implement solutions.
• Ability to communicate verbally to explain decisions, services, or programs or resolve problems through negotiation.
• Ability to establish and maintain effective working relationships with those contacted in the course of work assignments.
• Ability to contribute ideas and assist management in the development of short and long range goals and objectives.
• Ability to develop and implement program components and services.
• Ability to supervise assigned staff.
• Skill in operation of a personal computer to effectively input, retrieve and manipulate data.

Nice To Haves

• Vendor outreach, training, and coordination in the utilization of the State's eProcuement System.
• Research and recruitment of potential vendors for the State Purchasing Program and educating them on procurement practices and policies.
• Conduct market analysis and develop reports regarding Nevada based businesses.
• Assist in the creation and publishing of training materials.
• High degree of customer service skills, working cooperatively and professionally inside and outside of the organization.

Responsibilities

• Administer a program or major component of a program by planning, coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives.
• Recommend, interpret, implement and disseminate regulations, policies and procedures related to program operations; and review amendments to applicable laws and regulations and incoming policy or procedural information for interpretation and distribution.
• Research, develop, recommend and implement long term plans to enhance and maximize services provided; evaluate the success of the program and adapt to changes in funding, eligibility requirements and production/processing elements of the program.
• Provide specialized information and services and serve as the technical expert regarding the assigned program services, activities and requirements; provide information, either verbally or in writing, to other State and federal agencies, management, department staff, program participants and the general public to ensure understanding and compliance; explain and apply laws, regulations, policies and procedures, and resolve high-level customer service issues and complaints; may develop and conduct presentations before State and federal agencies, management, program participants and/or other stakeholders as required.
• Monitor program activities through on-site visits and/or the review of reports and records to ensure compliance with federal and/or State laws; evaluate and recommend changes to provider eligibility, client needs, vendor requirements, or identify client abuse or fraud; identify and project demographic and economic trends; conduct studies related to assigned program area; evaluate information and prepare reports requiring a thorough analysis of data and make recommendations on a course of action or problem resolution.
• Conduct training and/or provide technical assistance for program participants and/or staff; write, revise and/or recommend the implementation of procedural manuals or program documentation; conduct ongoing clientele needs assessment and program evaluation by collecting and analyzing data.
• Oversee the collection, maintenance and organization of required program records and documentation; prepare and ensure distribution of statistical, financial and narrative reports and summaries; and prepare information for management concerning program activities in order to make budget requests, identify problem areas, recommend solutions or facilitate policy decisions.
• May supervise professional, technical or administrative staff to include performance evaluations, work performance standards, scheduling, work assignment and review, training and discipline.
• Perform related duties as assigned.
• Recommend and implement changes to work plans, program performance standards and objectives for providing services, and eligibility requirements as permitted by program regulations and guidelines; and may train, supervise, and evaluate the performance of subordinate staff and/or a staff consisting of several students, volunteers and/or contract staff.

Benefits

• The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level