Program Officer, Instructional Design

International Rescue Committee•New York, NY

8d•$80,000 - $85,000•Remote

About The Position

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. The IRC is committed to developing innovative programs that respond to the refugees’ unique strengths and needs, using our learning and experience to shape policy and practice, and highlighting and promoting best practices in refugee services provision. The IRC is seeking a Program Officer for Instructional Design for Switchboard, a project that provides training and capacity-building services to service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. More information about Switchboard can be found at www.SwitchboardTA.org. The Program Officer for Instructional Design will report to the Senior Program Officer for Instructional Design and will be responsible for delivering high-quality instructional design across Switchboard’s capacity-building initiatives, including online training, self-paced courses, communities of practice, and learning resources such as videos, information guides, toolkits, etc. This position is remote and may be located anywhere in the United States.

Requirements

Bachelor’s Degree in instructional design, education, or other relevant field (or equivalent experience)
Minimum four years of experience developing and implementing training, technical assistance, capacity-building, or education programs
Experience developing and producing innovative virtual multimedia trainings, such as webinars, online courses, self-paced e-learning, etc.
Experience contributing to project M&E (data collection, management, and reporting)
Familiarity with and commitment to data-driven, evidence-based programming
Excellent written and oral communication skills, with evidence of ability to build capacity of staff at multiple levels
Ability to effectively manage complex projects with strict timelines

Nice To Haves

Graduate degree in relevant field (or equivalent experience)
Familiarity with relevant Office of Refugee Resettlement (ORR)-funded programs
Experience engaging with external subject matter experts and/or consultants

Responsibilities

Deliver high-quality instructional design across trainings and learning resources developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all materials including eLearning courses, instructor-led courses, webinars, and meetings
Serve as Switchboard’s webinar and meeting producer
Research and recommend innovative training and instructional design practices that Switchboard should incorporate
Ensure that practitioner knowledge informs Switchboard’s trainings and learning resources
Lead implementation of strategy for updating and/or maintaining previously developed Switchboard learning resources
Champion a culture of learning and continuous improvement in Switchboard’s approach to instructional design; identify relevant professional development opportunities for Switchboard team
Contribute to needs assessment process to ensure instructional design best practices are incorporated into Switchboard’s annual workplan
Analyze feedback and evaluation data from Switchboard’s TTA participants with a focus on instructional design improvements
Provide input into Switchboard reports, including monthly activity updates and semi-annual Performance Progress Reports.
Other duties as assigned.

Benefits

10 sick days
10 US holidays
20-25 paid time off days (depending on role and tenure)
medical insurance starting at $145 per month
dental starting at $7 per month
vision starting at $5 per month
FSA for healthcare, childcare, and commuter costs
a 403b retirement savings plans with up to 4.5% immediately vested matching contributions, plus a 3-7% base IRC contribution (3-year vesting)
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.