Program Monitor

Star Gospel Mission•Charleston, SC

19h•Onsite

About The Position

Under the direction of the Program Officer, the Program Monitor gives oversight to Mission Guests staying in the lodge overnight; monitors the activity of residents ensuring safety, security, and compliance with Mission Policies; maintains accurate and complete records and logs containing pertinent information; ensures that the dorm is maintained in a neat and proper order. Keeps the General Manager informed of operations, personnel, and policy issues at the Mission.

Requirements

High school diploma or G.E.D. required or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities
Valid Driver’s License
General Office Equipment
Multi-Line Telephone
Computer
Good decision-making and supervisory skills are needed to ensure tasks and responsibilities are carried out with minimal daily supervision
Knowledge of basic mathematics
Proficient in computer skills in Microsoft Office software
Ability to read, write, and communicate in the English language
Ability to meet attendance requirements
Ability to speak and read English
Travel is usually between Star Gospel Mission, partnering agencies, and donation sites
Work requires the ability to lift, carry, and/or push/pull moderately heavy (50-100 lbs.) materials, supplies and equipment frequently
Heavy mobility; duties are usually performed by combinations of standing, walking, climbing ladders or steps, bending, and reaching
Work is performed in various environments, including physical discomforts associated with changes in weather and with noise, dust, dirt and the like

Nice To Haves

bilingual skills in Spanish are highly beneficial

Responsibilities

Monitors the activities of Mission Guests, ensuring safety and compliance with house rules
Checks the security of all windows and doors
Makes periodic rounds of the entire facility
Records any unique situations occurring on assigned shift
Distributes laundry soap, towels, linens, and personal hygiene items as needed
Opens and closes the Mission doors at designated hours of operation
Ensures the General Manager is aware of Mission Guests who did not check into the lodge for the evening
Ensures that all lodge areas are in proper order after daily departure of Mission Guests
Conduct guest bag checks upon entry to ensure that weapons, drugs, and drug paraphernalia are not brought into the Mission, maintaining a safe and secure environment for all guests, staff, and visitors
Answers telephone and responds to questions regarding Mission operations
Responds calmly to emergencies and initiates appropriate corrective actions in accordance with established policies and procedures
Cleans, sweeps, and mops the restroom areas as needed