About The Position

Agile Defense is seeking experienced Project and Program Managers to support U.S. Customs and Border Protection (CBP) continuous operations across various ports of entry, Border Patrol stations, and the Air and Marine Operations Center. This role involves delivering technical solutions within a complex, 24/7 operational environment where change windows are narrow and site-specific constraints are critical. The successful candidate will coordinate work across network, cloud, cybersecurity, and field deployment teams, manage customer commitments, and navigate federal change control and accreditation processes. This position requires a proactive approach to managing dependencies, approvals, access, and site-specific challenges, rather than solely focusing on a predefined schedule.

Requirements

  • Active CBP Background Investigation (CBP BI) and EOD strongly preferred.
  • U.S. Citizenship required.
  • Experience delivering technical work in a federal program where change control and accreditation set the pace.
  • Experience communicating difficult news to customers early.
  • Experience running delivery across teams without direct authority.
  • Experience taking over a behind-schedule project and implementing changes.
  • Knowledge of infrastructure, cloud, or security work sufficient to challenge estimates.
  • PMP, agile delivery certifications, or equivalent are useful but not a substitute for delivery experience.

Nice To Haves

  • Active CBP BI and EOD.
  • Fitness determination at another DHS component.
  • Active DoD clearance.
  • PMP, agile delivery certifications, or equivalent.

Responsibilities

  • Coordinate work spanning network, cloud, cybersecurity, and field deployment teams.
  • Manage commitments with the customer.
  • Move work through federal change control and accreditation processes.
  • Develop plans that account for change windows and site access constraints.
  • Surface dependencies between network, cloud, security, and field teams before they cause delays.
  • Ensure estimates are derived from the people doing the work and are appropriately challenged.
  • Communicate schedule changes to the customer with clear reasons and options.
  • Provide status reporting that offers actionable insights rather than masking problems.
  • Identify and manage risks proactively.
  • Measure delivery rather than just activity in reports.
  • Resolve blockers at the lowest possible level and escalate when necessary.
  • Ensure engineers can focus on their work by facilitating approvals, access, and equipment.
  • Address recurring administrative friction at its source.

Benefits

  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Holiday Pay
  • Short-term and long-term Disability
  • Retirement
  • Learning and Development opportunities
  • Other optional benefit elections
  • $10,000 signing bonus for candidates with an active CBP BI (payable after 90 days; standard terms apply).
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