Program Manager (100% Remote / Seattle, WA)

TEKsystems • Seattle, WA

2d • Remote

About The Position

We are seeking an experienced Program Manager to lead complex, cross‑functional programs that support cloud and AI customer success initiatives. This role is responsible for driving programs end‑to‑end, partnering with stakeholders and senior leaders to translate strategy into execution, and producing executive‑ready narratives, enablement materials, and scalable processes. The ideal candidate is highly organized, proactive, and comfortable navigating ambiguity while managing multiple workstreams in a fast‑paced environment. This role supports teams responsible for designing customer success programs focused on cloud deployment and AI initiatives. The Program Manager will help ensure customers achieve maximum value and ROI through strong program execution, enablement, and cross‑team alignment.

Requirements

• 5–7 years of experience in project or program management
• Proven experience working at a strategic and executive level
• Strong organizational, navigation, and prioritization skills
• Demonstrated ability to manage multiple stakeholders and complex workstreams
• Experience translating strategy into scalable processes, documentation, and enablement

Nice To Haves

• Experience leading large, cross‑functional programs in a matrixed organization
• Strong executive communication and storytelling skills
• Proactive, self‑directed work style with strong problem‑solving capability
• Background supporting cloud, technical, or AI‑related initiatives (program or enablement focused)

Responsibilities

• Lead end‑to‑end program execution, including planning, delivery, status reporting, and risk management
• Partner closely with top level stakeholders to shape program strategy and ensure alignment across teams
• Design program materials, process maps, narrative content, and field‑ready enablement documentation
• Interface with clients and internal teams on technical and project‑related matters from initiation through delivery
• Drive program schedules, milestones, dependencies, and status reporting
• Organize and coordinate cross‑functional activities to ensure programs are completed on time and within budget
• Create or review functional specifications used to inform product and service implementation decisions
• Provide product and business leaders with technical, analytical, and program insights

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees