Technology Program Manager

TOMORROW HIRE•Mechanicsville, VA

18h•Hybrid

About The Position

We are seeking an experienced Program Manager to lead critical technology initiatives supporting the Tolling Division. This role is responsible for overseeing complex application development and operational programs, ensuring successful delivery across the full Software Development Lifecycle (SDLC), and driving strategic technology outcomes that support EZPass and tolling-related services. Application Qualified candidates are encouraged to apply as soon as possible. Only two candidate submissions are permitted per vendor for this requisition. Candidates must: Physically reside within the United States for the duration of the assignment Be willing to participate in an in-person interview Meet all required experience and qualification criteria The Program Manager will provide leadership, planning, organization, and delivery oversight for a diverse technology program team responsible for EZPass application development, support, maintenance, modernization, and operational excellence. This role drives successful execution of technology initiatives, ensures alignment with Tolling Division strategy, and collaborates with stakeholders across business and technical functions to deliver value throughout the program lifecycle. The Program Manager will oversee program execution, resource planning, risk management, procurement activities, application lifecycle management, and continuous improvement efforts while fostering a collaborative, high-performing team environment. Success in this role requires strong leadership, exceptional communication skills, expertise in Agile and Waterfall methodologies, and the ability to balance competing priorities involving scope, schedule, quality, and cost.

Requirements

Bachelor’s degree
Minimum 5 years of experience managing people and large programs
Minimum 10 years of overall IT experience
Minimum 5 years of experience with DevOps methodologies, including CI/CD pipelines and version control systems
Minimum 5 years of experience with Agile, Scrum, and Software Development Lifecycle (SDLC) methodologies
Minimum 5 years of experience managing application lifecycle activities, including maintenance, enhancements, and modernization initiatives
Minimum 5 years of experience applying both Agile and Waterfall program management methodologies
Minimum 5 years of experience blending Agile and Waterfall approaches to meet business and program needs
Must be proficient in Microsoft Office tools, including Microsoft Project, Visio, and Microsoft Office Suite
Must be legally authorized to work in the United States without employer sponsorship, now or in the future
Must physically reside within the United States for the duration of the assignment
Must be able to attend an in-person interview

Nice To Haves

PMP Certification
Experience with Program Management Office (PMO) methodologies and best practices
Minimum 5 years of experience assessing candidate qualifications, competencies, and organizational fit to build high-performing teams
Minimum 5 years of experience using Microsoft Project, Visio, and related Office tools in program management environments
Minimum 5 years of experience working with security standards, regulatory requirements, and compliance frameworks such as PCI
Minimum 5 years of experience supporting internal and external audits and implementing IT governance best practices
Tolling industry experience

Responsibilities

Lead and motivate cross-functional program teams throughout planning, development, implementation, and operational support activities
Establish program goals aligned with agency technology objectives and business priorities
Drive consistent program delivery across the full lifecycle, including planning, execution, monitoring, and transition to operations
Manage program scope, schedules, budgets, risks, resources, and delivery outcomes
Track and communicate program progress, milestones, risks, and performance metrics to stakeholders
Lead, mentor, and develop application development teams consisting of employees and contractors
Hold teams accountable for commitments, deliverables, and performance expectations
Remove obstacles and facilitate solutions that enable successful project execution
Foster a positive, collaborative culture aligned with VDOT values and mission
Support team growth and continuous improvement initiatives
Oversee development, maintenance, enhancement, modernization, and support of EZPass applications
Ensure high levels of application performance, scalability, reliability, and security
Lead application lifecycle management activities across multiple technology initiatives
Support technical debt reduction and application refactoring efforts
Promote adoption of modern infrastructure practices and cloud-based technologies
Manage relationships with executive leadership, business stakeholders, technology teams, vendors, suppliers, and program sponsors
Facilitate collaboration among multidisciplinary teams to achieve program objectives
Lead requirements discovery and documentation efforts for requests for proposals (RFPs) and statements of requirements (SORs)
Coordinate procurement-related activities and vendor engagements as required
Identify, assess, and manage program risks and mitigation strategies
Support internal and external audit activities
Promote IT governance best practices and compliance initiatives
Ensure adherence to applicable security standards and regulatory requirements, including PCI-related controls
Develop and maintain program plans, schedules, task lists, resource allocations, and status reporting
Apply process engineering and re-engineering methodologies to improve operational effectiveness
Drive continuous improvement and innovation across technology programs
Collaborate with peer Program Managers on enterprise tolling initiatives