Program Manager
About The Position
MSIG USA continues to grow! MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. The Program Manager is responsible for underwriting and managing profitable program business within an assigned territory, ensuring alignment with corporate objectives and regulatory requirements. This role oversees the full lifecycle of program evaluation, onboarding, monitoring, and performance management while serving as a key liaison between Program Administrators and internal stakeholders.
Requirements
- Minimum of 3 years of commercial lines underwriting experience required.
Nice To Haves
- Bachelor’s degree preferred.
- CPCU designation or other insurance‑related coursework preferred.
Responsibilities
- Manage relationships with external Program Administrators to ensure programs are structured and operating in compliance with admitted market requirements.
- Conduct market research on proposed programs and industry trends to develop recommendations on entering new program niches.
- Oversee assigned program business throughout the evaluation, onboarding, and ongoing monitoring stages of the program lifecycle.
- Actively monitor Program Administrators’ underwriting activities to ensure adherence to delegated underwriting authority, approved pricing methodologies, and state/bureau filing standards.
- Review, evaluate, and recommend updates to program underwriting guidelines in collaboration with MSMM Product Line Managers to ensure alignment with MSMM risk appetite.
- Monitor underwriting profitability and production results for assigned programs and develop action plans, including rate adjustments when necessary.
- Serve as the referral underwriter for risks exceeding the Program Administrator’s delegated authority.
- Collaborate with the Product Development team to design and refine program‑specific coverage offerings.
- Oversee the underwriting components of multidisciplinary program audits.
- Partner with internal departments to ensure timely receipt and accuracy of bordereau data, as applicable.
- Complete Program Underwriting Unit projects and ad‑hoc requests in a timely and accurate manner.
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) with a generous employer match and profit-sharing contribution
- Wellness incentive program
- Life and accidental death and dismemberment (AD&D) insurance
- Flexible spending programs
- Short-term and long-term disability plans
- Paid time off program
- Paid charitable leave
- Paid parental leave
- Tuition reimbursement program
- Personal insurance (auto/homeowners) discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
