Program Manager - Women's Recovery Program

Hope House, Inc.•Albany, NY

5d•$69,435

About The Position

Hope House is hiring a Program Manager for its Women's Recovery Program. Hope House is a substance abuse treatment provider focused on saving lives, recovering hope, and restoring families affected by substance abuse disorder. The role reports to the Director of Residential Services and is a full-time, salaried, exempt position, with compensation of up to $69,435 per year. The Program Manager oversees program operations and staffing, develops and coordinates client programming and treatment, and provides clinical leadership. The position ensures compliance with OASAS regulations and Hope House policies, maintains required documentation and reporting, supports admissions and financial arrangements, and helps ensure program staffing and clinical needs are met. The role also contributes to staff development, budget adherence, community relationships, and on-call coverage.

Requirements

At least 5 years of full-time work experience in substance use disorder or a related field.
Strong clinical and supervisory skills.
NYS Advanced CASAC or higher credential, another Qualified Health Professional (QHP) certification, or professional licensure such as RN, LCSW, LMSW, or LMHC.
A bachelor's degree in a human service field.
Must maintain CASAC certification and/or licensure at all times.

Responsibilities

Complete or oversee staff scheduling and manage staff time and attendance.
Develop programming that enhances clients' knowledge, attitudes, and skills.
Coordinate treatment and activities for clients and staff.
Facilitate or co-facilitate staff meetings and case conferences.
Maintain statistical data analysis and reporting, and complete required reports.
Ensure adherence to OASAS regulations and Hope House policies and procedures.
Work with the Admissions Department on referrals, screenings, and admissions.
Lead clinical treatment decisions as a team leader and oversee clinical documentation and record keeping.
Perform medication self-administration oversight duties.
Possibly serve as the on-site healthcare coordinator.
Develop and maintain positive working relationships with agencies, referral sources, and community-based providers.
Interview, orient, train, and develop staff, including professional development plans and performance evaluations.
Participate in the on-call rotation.
Ensure the clinical and staffing needs of the program are met.
Work with the Director to keep the program within budget.
Ensure client money-related policies are followed.
Collaborate with Admissions and Finance to ensure financial arrangements are in place before and after admission.
Perform other duties as assigned.

Benefits

11 paid holidays per calendar year.
Vacation, personal, and sick time, up to 200 hours per year to start.
Medical, dental, and vision insurance.
Flexible Spending Account and Health Savings Account, depending on medical plan.
AFLAC supplemental benefits.
Benefit buyout option if coverage is waived.
Voluntary short-term disability and life insurance.
Company-paid life insurance policy at two times annual salary.
Company-funded retirement plan.
401(k) option.
Tuition reimbursement program.
40% discount on the CASAC program and various bachelor's degree programs through partnership with Maria College, for employees and eligible family members.
Assistance with certification and licensure renewal costs.
Employee Assistance Program for employees and their families.
Legal/ID Shield Insurance.