Program Manager – Federal IT Programs

Fathom Management LLC•Brunswick, GA

2d•Onsite

About The Position

We are seeking a hands-on Program Manager to lead a large-scale Federal IT program supporting mission-critical operations. This role serves as the senior accountable leader responsible for program performance, contract execution, customer satisfaction, workforce management (60+ personnel), financial oversight, and service delivery excellence. You will act as the primary interface with the Government customer, ensuring all contractual, operational, and performance objectives are met or exceeded.

Requirements

Bachelor's degree in IT, Engineering, Business Administration, Systems Management, or related field
7+ years of Program or Project Management experience
Proven experience managing Federal IT programs
Proven experience managing Performance-based service contracts
Experience with Budgeting and cost control
Experience with Risk and opportunity management
Experience with Strategic planning and execution
Experience developing Business cases
Experience developing Program plans and schedules
U.S. Citizen

Nice To Haves

Master's degree
PMP, PgMP, ITIL, or equivalent certification
Experience managing Federal IT operations
Experience managing Cloud environments
Experience managing Cybersecurity programs
Experience managing Enterprise service desks
Experience leading Large, distributed teams
Experience leading Subcontractor ecosystems
Experience with SLAs
Experience with QASP
Experience with Program transitions and modernization

Responsibilities

Lead daily operations and long-term program strategy
Ensure compliance with SLAs, QASP requirements, and contractual obligations
Drive program performance and delivery outcomes
Lead and manage 60+ personnel across multiple teams
Oversee staffing strategies, workforce planning, and performance management
Manage subcontractors and vendor relationships
Manage program budgets, forecasts, and cost controls
Ensure execution within approved funding levels
Develop business cases and support financial planning
Oversee delivery across IT operations, enterprise service desk, cloud environments, and cybersecurity support
Ensure performance-based service delivery standards are met
Develop and manage program plans and schedules
Develop and manage risk and opportunity documentation
Implement change management strategies
Drive continuous improvement across all functional areas
Serve as primary Government point of contact
Provide executive-level communication and reporting
Build strong customer relationships and trust