Program Manager, II- CXD

Zebra Technologies • Holtsville, NY

15d • $86,080 - $129,120 • Hybrid

About The Position

Zebra is seeking a Program Manager II to support the CXD team within its P&S business units. The role drives UI/UX design, service design, hardware form-factor research and development, and other initiatives, with responsibility for successfully launching products and services to market. The position is hybrid and requires working onsite at least three days per week in Zebra’s Holtsville, New York office.

The Program Manager manages projects from initiation through delivery, developing and maintaining project plans, schedules, budgets, and risk plans. The role coordinates cross-functional teams, tracks progress and deliverables, facilitates meetings, communicates concise status updates to senior management, and ensures leaders are aligned on milestones. The role may manage several limited-to-moderate-scope projects or part of a larger program, and is accountable for delivering against business objectives while balancing scope, schedule, and budget.

The position requires independently addressing moderate-to-significant obstacles, engaging resources as needed, and escalating complex issues. It applies program-management methods and PMI PMBOK concepts, uses enterprise portfolio and project-management tools, and supports early go-to-market activities and transition to marketing. Management supervision is very limited except for complex or novel problems.

Requirements

• Bachelor’s degree required.
• At least 2 years of experience.
• Strong full life-cycle technical program management experience.
• Ability to drive program-management initiatives while understanding the program’s environment and scope.

Nice To Haves

• Master’s degree preferred.
• Experience driving efficiencies through AI, with work history in automation and digital transformation.
• Knowledge of interface software development.
• Understanding of AI development lifecycle components from development and go-to-market perspectives.
• Experience with production agile flow processes and tools such as JIRA, Confluence, and Microsoft Office Suite.
• Experience working independently and on teams to solve difficult technical, quality, cost, and schedule challenges; expertise in risk-management practices.
• Strong strategic and analytical skills.
• Excellent written and oral communication skills.
• Strong critical-thinking and questioning skills.
• Experience guiding large cross-functional teams.
• Self-motivated, results-driven approach; ability to manage risks and thrive amid uncertainty and continuous innovation, including defining and creating solutions from skeleton use cases.
• Team-building, collaboration, resource-management, and interpersonal skills.

Responsibilities

• Assist with development and implementation of the company’s products and services.
• Manage projects from initiation through delivery, including planning and directing schedules and overseeing budgets and spending.
• Develop, revise, and complete project plans using established tools, approaches, methodologies, and templates.
• Lead multiple limited-to-moderate-scope projects or manage part of a larger program, directly or through oversight of less senior program managers.
• Identify and solicit participation from key stakeholder teams, set timelines and budgets, and oversee cross-functional project-team work.
• Organize cross-functional activities to ensure program completion on schedule and within budget constraints.
• Coordinate, facilitate, and document regular project meetings and progress.
• Gather and consolidate project-team status updates and provide concise, audience-tailored updates to senior management as directed.
• Ensure alignment from key leaders on milestone achievement before moving programs forward.
• Assess cross-functional impacts of project decisions, plans, and execution.
• Balance scope, schedule, and budget considerations while minimizing business impact.
• Use enterprise portfolio-management software to plan, manage, and execute projects, programs, and product portfolios.
• Maintain accountability for program success against business objectives and coordinate project deliverables and assets.
• Anticipate and address moderate-to-significant obstacles, engage additional resources as needed, adjust plans in line with management guidance, and escalate complex issues.
• Apply program-management techniques and PMI PMBOK concepts, use project-management tools for scheduling and staffing plans, and develop risk-management plans.
• Support early-stage go-to-market activities and transition to marketing.

Benefits

• Performance-based annual cash incentive with a target equal to 10% of base pay, subject to the applicable incentive plan.
• Healthcare and traditional insurance offerings.
• Wellness offerings, inclusion networks, and continued learning and development offerings.
• Community service days.
• Parental leave, employee assistance program, and paid time off offerings, depending on country.
• Hybrid-work flexibility and adaptable hours.
• Summer Flex Fridays and Focus Fridays.
• Annual companywide well-being day.
• Some roles may be eligible for long-term incentive equity awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level