Program Manager

GARTNER STUDIOS LLC•Hudson, WI

47d

About The Position

This position is responsible for managing and executing both import and domestic programs in compliance with all customer and government regulations. Programs are required to be delivered on time while meeting the quality expectations against our brand as well as our external customer requirements. The position requires strong attention to detail, timeline management, product knowledge, problem solving skills, critical thinking and clear communication with precise information to our procurement team, overseas sourcing team and factory partners. It also requires collaborating, team building and partnering with both internal and external teams. As this position requires detailed communication between the US and international locations, work hours will be staggered to cover portions of both US and international business hours.

Requirements

Bachelor’s Degree required
Operations, Supply Chain, or International Business-related degrees preferred
3 years’ experience in sourcing and/or product development related fields
Proficient in Word, Outlook, Excel, PowerPoint, Adobe, Microsoft Teams
General understanding of stationery product business with the ability to develop a very detailed understanding
Proven ability to work in fast paced environment while juggling multiple competing tasks and demands
Must display a positive and can-do attitude
Overseas experience working in Hong Kong or greater international sourcing operations capacity preferred
Strong problem solving and critical thinking skills
Excellent oral and written communication
Deliver clear and concise direction as well as feedback to both domestic and international team’s
Detailed orientated with strong analytical skills
Ability to organize, manage, and coordinate resources to manage the execution of all programs
Resilient and adaptable in working with new and different product formats
Collaborate with overseas sourcing team and factory partners
Drives for results with a sense of urgency and commitment to achieve goals
Able to multi-task across competing priorities
Requires working on a personal computer for up to eight hours a day
Communication with international teams outside of normal business hours
Flexible work hours to cover US and Hong Kong and other international business hours
Consistent emphasis on collaboration with cross-functional team members
Mitigating conflict with urgency, addressing concerns with subordinates, peers and management independently and professionally
Consistently and respectfully on time for all meetings
Professionally present in all meetings, focused (not on computer with other work, cell phones)
Vigorously respect time management, for yourself and all team members
Established and clearly articulated point of view (POV)
Troubleshooting, solution identifier
Preparedness for all inward and outward facing meetings and presentations
Model behavior: exceptional attitude, act with urgency, clear expectations & communication
Consistently and accurately follow all process procedures, tools and system requirements as instructed by manager

Nice To Haves

Operations, Supply Chain, or International Business-related degrees preferred
Overseas experience working in Hong Kong or greater international sourcing operations capacity preferred

Responsibilities

Manage the supply chain process and communication to deliver 100% on-time quality programs with overall margins that meet or exceed our annual company goal.
Work in conjunction with the product development and design teams to write clear and precise specifications into an RFQ (Request for Quotation) within the PLM system.
Support and follow best practices in the process of executing and delivering your programs on time.
Build and maintain a costing matrix for each category you own by partnering with your supervisor, product development, and sourcing teams.
Partner with Procurement team to determine factory partners with the best fit to quote each program.
Communicate directly with Gartner’s overseas sourcing team and factories to problem solve issues and opportunities.
Work with the art production team to manage the timeline and accuracy of art files being delivered to the vendor partners.
Assure timely delivery of all samples required for customer and product development approval.
Provide help and support to QA staff to ensure that all testing is completed to allow on time delivery.
Provide support to all operations as needed.
Understanding of product offering, retail and competitive landscape for all key accounts/customers
Collaboration with vendors on real-time product development, relationship building, costing and specification negotiations
All other duties as assigned.