Program Manager

Wings Credit Union•Apple Valley, MN

7d•$135,000 - $158,000

About The Position

The Program Manager will be responsible for managing a portfolio of high-priority projects and strategic initiatives within Enterprise Delivery at Wings. Responsibilities include managing business relationships, planning and executing on major deliverables, and ensuring effective communication across the organization. The Program Manager contributes to Wings long-term strategic goals by ensuring the realization of business value across their portfolio.

Requirements

Bachelor's Degree preferred
5+ years relevant experience required
Must be able to find creative ways to influence others to accomplish objectives in a timely manner.
Experience with Organization Change Management best practice.
Knowledge of the financial services industry.
Experience with technology implementation projects.
Must be able to work in cross-functional teams to provide the best solution.
Outstanding collaboration and team-building skills.
Very strong customer focus and relationship skills, including the ability to work with all levels of employees.
Strong written, verbal, and presentation skills.
Excellent analytical, organizational, and time management skills.
Proven ability to build strong customer/member relationships and deliver customer/member-centric solutions.
Known for building partnerships and working collaboratively with others to meet shared objectives.
Proven track record of taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Ability to adapt approach and demeanor in real time to match the shifting demands of different situations.

Nice To Haves

One or more of the PgMP, PMP (or their equivalents) preferred

Responsibilities

Manage a portfolio of projects through planning, execution, and closeout using project management best practices to deliver on time, with quality, and within budget.
Maintain relationships at all levels to foster the greatest degree of influence as needed to facilitate cooperation and effective project execution.
Collaborate with sponsors, key stakeholders, delivery teams and product managers as appropriate to support program goals and measurement.
Develop knowledge and basic skills related to program business and technology drivers.
Set expectations for the program and maintain expectations over time.
Maintain effective program governance.
Leverage the various project management tools to effectively and efficiently execute projects.
Collaborate with program managers in support of a variety of projects.
Play a key role in vendor relationship management.
Ensure Organizational Change Management is implemented for the program.
Effectively facilitate team meetings as appropriate to accomplish key project deliverables.
Plan and execute appropriate project delivery risk management activities.
Coach Project Managers in project management best practices, as appropriate.
Assist Wings with accomplishing projects in ways that save time, save money, manage scope & quality, while driving us forward in executing our strategic objectives.
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.