Program Manager
About The Position
With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides. TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development. Also, TRCA was recently recognized as a Greater Toronto’s Top Employer for 2026 and a Canada’s Greenest Employer for 2026. Working with key colleagues within the Communications Marketing and Events team, such as designers, web coordinators and communications specialists, you will be responsible for managing the planning, coordination, and delivery of multi-channel communications and marketing production projects, including print, digital, and web content, across multiple stakeholders.
Requirements
- Post-secondary diploma or degree in Communications, Marketing, Public Relations, Digital Media, Graphic Communications, Project Management, Business Administration, or a related field.
- Valid Ontario Class G2 driver's license.
- Minimum five years of progressive experience coordinating and managing communications, marketing, print production, digital production, or web content projects in a complex organizational environment
- Excellent written and verbal communication skills to communicate project status for various audiences, prepare reports and proposal writing; and analytical skills
- Knowledge of procurement practices, program management and risk management concepts
- Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines
- Ability to design and conduct stakeholder engagement and facilitate program discussions
- Excellent interpersonal skills and ability to work as a team member to coach staff and work with stakeholders (internally and externally); ability to deal tactfully and courteously with stakeholders, public officials
- Strong budget management and cost control skills
- Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
Responsibilities
- Leads and manages end-to-end production workflows for communications and marketing materials, from intake through to final delivery, ensuring alignment with project objectives, timelines, and quality standards
- Acts as the primary liaison between designers, TRCA business units, printers, and external production vendors to coordinate the development of print and digital materials, including signage, publications, campaign assets, and event collateral
- Develops and manages detailed project plans, schedules, and budgets, ensuring projects are delivered on time and within approved financial parameters
- Oversees production budgets, including cost estimates, vendor quotes, purchase orders, and invoice tracking, and works closely with procurement and finance teams as required
- Leads the coordination of external vendors, including print suppliers, fabricators, and other production partners, ensuring deliverables meet TRCA standards and specifications
- Prepares and supports procurement processes, including the development of scopes of work, Requests for Proposals (RFPs), and vendor evaluations in collaboration with the procurement team
- Serves as the lead coordinator for web content updates, liaising between TRCA business units, internal web coordinators, and external vendors to ensure timely, accurate, and accessible website content
- Monitors project performance, identifies risks or bottlenecks, and implements solutions to maintain project momentum and delivery timelines
- Maintains documentation, templates, and tracking systems to support efficient project management and reporting across multiple concurrent initiatives
- Prepares updates, reports, and briefings on project status, production outputs, and performance metrics for internal stakeholders
Benefits
- Defined Benefit Pension Plan – OMERS/OTPP
- Pregnancy & Parental Leave Top-Up Program
- Unique TRCA Perks
- Flexible work arrangements in accordance with organizational policy and operational requirements, with regular office presence required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
