Program Manager

Hotwire Communications Ltd • Fort Lauderdale, FL

13h

About The Position

The Program Manager will lead and oversee end-to-end program management for company-wide fiber audit, asbuilt, and working documentation efforts. This role involves maintaining project updates, budgets, schedules, and resource allocation, particularly for the deployment of a new design system. The Program Manager will coordinate with cross-functional teams, including engineering, construction, operations, and sales, to align activities and drive program execution. A key responsibility includes data entry into IQGEO Network manager. The role also requires managing project risks, issues, and dependencies, implementing mitigation strategies, and staying engaged with industry trends and technologies to optimize processes for Hotwire. Additionally, the Program Manager will lead change management initiatives, manage stakeholder expectations, and demonstrate transparency in process and status. Other duties as assigned by the Supervisor are also part of this role.

Requirements

• Bachelor’s degree or equivalent education or experience.
• 5 years of program management experience.
• Experience generating reports and analyzing data to make recommendations.
• Proficient computer skills, including Microsoft Office (Excel, Word, Power Point and Outlook) and other research and data analysis programs.
• Excellent oral and written communications skills (including public speaking) in English.
• Must feel comfortable presenting to an audience.
• Required to work independently with minimal supervision.

Nice To Haves

• PMP or PMI-ACP certification is preferred.

Responsibilities

• Lead and oversee end-to-end program management for company-wide fiber audit, asbuilt, and working documentation efforts.
• Maintain project updates, budgets, schedules, and resource allocation associated with the deployment of a new design system.
• Coordinate with cross-functional teams to include engineering, construction, operations, and sales to align activities and drive program execution.
• Data entry into IQGEO Network manager as needed.
• Manage project risks, issues, and dependencies, implementing mitigation strategies and contingency plans as needed to ensure program success.
• Continually remain engaged with industry trends and technologies to ensure optimized processes and resources for Hotwire.
• Lead change management initiatives, managing stakeholder expectations and addressing resistance to change to drive adoption and successful project outcomes.
• Demonstrate a level of transparency on process and status relative to ongoing workstreams.
• Other duties as assigned by Supervisor.

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level