Program Manager

HMSA•Honolulu, HI

8d•Hybrid

About The Position

The Program Manager will manage multiple high-level, mission-critical, cross-departmental programs and projects from design through implementation. This role involves facilitating scope definition, developing project plans, managing budgets and resources, monitoring program dynamics, and resolving issues. The Program Manager will also foster cross-functional integration and communication, maintain open lines of communication between stakeholders, manage vendor relationships, and coordinate committee activities. Additionally, the role requires research and analysis of business trends, development of detailed requirements, and visualization of data to highlight program strengths and areas for improvement. The Program Manager will contribute to best practices, serve as a team player and mentor, and perform other assigned duties.

Requirements

Bachelor's degree and five years of related work experience, including 2 years of project management experience; or an equivalent combination of education and related work experience.
Experience with projects and business functions.
Strong project management skills
Strong analytical skills
Strong presentation skills, with the ability to effectively communicate complex information and make recommendations to key decision makers
Possess general knowledge of financial concepts -- (i.e. balance sheets, financial statements)
Effective verbal and written communication skills
Proficiency with Microsoft Office products Word, Excel, PowerPoint and Outlook
Intermediate working knowledge of Microsoft Office applications. Including but not limited to Word, Excel, PowerPoint and Outlook.

Responsibilities

Manages multiple high-level, mission-critical, cross-departmental programs and project(s), from design through implementation, with guidance from executive sponsors
Facilitates the definition of project scope, goals, and deliverables and lead the implementation phase to ensure consistency with stated goals
Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation
Monitors on-going program dynamics, manages risks, and resolves issues
Keeps stakeholders informed of progress and communicates/presents progress and status to a variety of audiences
Provides work direction and leadership to project team, including scheduling and assignment of work and review of individual project efforts
Implements and manages project changes and interventions to achieve project outputs
May act as business owner as needed to provide ongoing project support
Creates and fosters working relationships with internal and external parties that facilitate program success
Keeps an open line of communication between key stakeholders where information is monitored and shared
Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project
Manages relationships and contracts with vendors providing services under the project as needed
Coordinates and documents steering and leadership committee/team activities
Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties
Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies
Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions
Visualizes and presents data in a way that highlights a program/project's areas of excellence and areas of improvement
Facilitates planning sessions with management to align departmental/program efforts with corporate strategic goals in order to deliver tactical results
Contributes to the development and coordination of best practices, project standards, procedures and quality objectives.
Serves as a team player, role model and mentor for other employees in the organization
Performs all other miscellaneous responsibilities and duties as assigned or directed.