Program Manager - Homeless Veterans Reintegration Program - Full-Time

Axess Family Services, Inc. • Ravenna, OH

2d • Onsite

About The Position

Provides support and oversight of the Homeless Veterans Reintegration Program (HVRP) operations; supervises and develops Employment Specialists (ES) staff; assists in providing direct services to program participants.

Requirements

• Bachelor’s degree in human services or related field preferred.
• Experience working with individuals and families in a residential setting and/or serving unhoused individuals, veterans, low income, and mental health populations.
• Supervisory experience in non-profit preferred.
• Ability to model trauma-informed communication, fair and equitable treatment, management of conflicts and work in a team environment.
• Knowledge of trauma-informed care, client-centered model and conflict resolution.
• Ability to network effectively with other professionals.
• Possess high organizational skills and the ability to handle multiple projects at once.
• Work as an effective team leader.
• Management experience preferred.
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).
• High School diploma or equivalent required.
• Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.

Nice To Haves

• Requirements may be waived based on evaluation of experience.

Responsibilities

• Plan and organize ES training and supervision, as well as monthly meetings with ESs to ensure programming complies and is efficiently operating under the Trauma-Informed Care model.
• Lead by example as a Trauma-Informed Care leader to assist in the provision of direct service to program participants.
• Participate in the interviewing and hiring process for ESs.
• Complete performance evaluations for ES.
• Works cooperatively with the Divisional Director to maintain adherence with all program and agency reporting requirements, as well as identify and reports unmet needs.
• Provide leadership to ensure team cohesiveness and to promote program goal achievement.
• Attend agency and team meetings.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification requirements.
• Fulfill other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager