Program Manager w/ Behavioral Focus

Tierra Del Sol Foundati•Los Angeles, CA

About The Position

The Program Manager serves as a leader, mentor, and role model within the organization, embodying the highest standards of a Direct Support Professional (DSP). This position plays a critical role in guiding individuals with developmental disabilities through all phases of service—from intake and discovery to full community integration and transition. Working under the direction of the Program Director and senior leadership, the Program Manager leads person-centered planning efforts, including Productive and Personally Meaningful Life (PPML) Plans and PATH planning. This role ensures each individual served is supported in achieving a fulfilling, inclusive life through meaningful activities such as employment, education, and community engagement.

Requirements

Bilingual in Spanish (required)
Experience supporting adults with developmental disabilities
Strong background in: Case management
Strong background in: Staff supervision and training
Strong background in: Positive Behavior Support
Excellent organizational, communication, and leadership skills
Valid California driver’s license with: Minimum 3 years of driving experience
Valid California driver’s license with: Current auto insurance
CPR/First Aid certification (required)
Must meet all Direct Support Professional (DSP) requirements

Nice To Haves

Bachelor’s degree in Behavioral Science or related field (preferred)

Responsibilities

Serve as a role model by fulfilling all DSP responsibilities while leading and supporting a team of Direct Support Professionals
Provide hands-on support, crisis intervention, and case management services
Act as the primary point of contact for individuals served from intake through transition
Lead and facilitate PPML, PCP, and PATH planning processes
Develop, implement, and monitor individualized plans, goals, and action steps
Support individuals in accessing meaningful opportunities including paid work, volunteerism, education, and recreation
Oversee intake, discovery, and assessment processes to ensure appropriate service placement
Coordinate successful transitions within and outside of the organization
Maintain accurate and up-to-date records, including attendance and service documentation
Complete semi-annual and annual progress reports
Develop and oversee behavior assessments and Positive Behavior Support Plans
Monitor associate progress using data and staff feedback
Ensure compliance with all regulatory and organizational standards
Build and maintain strong relationships with families, care providers, and community partners
Conduct regular quality assurance checks and satisfaction surveys
Collaborate with Regional Centers, DOR counselors, and other agencies
Ensure alignment between program goals and partner expectations
Identify and mitigate health and safety risks across program sites
Conduct safety trainings, drills, and monthly meetings
Respond to medical, behavioral, and emergency situations
Monitor for and report concerns related to illness, injury, or abuse
Coordinate transportation services for individuals served
Assist individuals in accessing public transportation resources (e.g., Access, CitiRide)
Train, mentor, and evaluate Direct Support Professionals
Provide ongoing coaching, performance feedback, and formal evaluations
Conduct staff trainings on behavior support, instruction, and service delivery
Support onboarding and development of new employees
Serve as a substitute DSP when needed