Program Manager

Illumia, LLC • Alpharetta, GA

27d • Hybrid

About The Position

The Program Manager owns end-to-end delivery of strategic programs across Illumia’s most complex, cross-functional initiatives - coordinating across Product, Sales, Finance, Legal, IT, HR, and others - while maintaining accurate status reporting, identifying risks proactively, and holding workstream owners accountable to commitments. This role exists at a defining moment for Illumia: completing the operational unification of two companies, embedding generative AI across the organization, and delivering on a set of strategic commitments that require real coordination, real follow-through, and real accountability. The PMO is the connective tissue that makes that possible.

Requirements

• 5+ years of experience in program or project management, operations, or a comparable role with direct accountability for end-to-end initiative delivery
• Demonstrated ability to manage complex, cross-functional programs in environments with competing priorities and ambiguous problem definitions
• Strong written and verbal communication skills, including the ability to present program status and risk clearly to senior leaders
• High personal accountability and follow-through
• Comfort operating without a complete roadmap: able to structure work, make reasoned judgment calls, and adapt as conditions change

Nice To Haves

• Experience in a software company or technology-adjacent environment, particularly in a post-merger, integration, or transformation context
• Familiarity with enterprise software platforms including ERP, CRM, PSA, or support tooling
• Background in operational or management consulting, with demonstrated ability to diagnose root causes and recommend structural fixes
• Formal project management training or certification is a plus

Responsibilities

• Own end-to-end delivery of strategic programs across Illumia’s most complex, cross-functional initiatives.
• Coordinate across Product, Sales, Finance, Legal, IT, HR, and others.
• Maintain accurate status reporting.
• Identify risks proactively.
• Hold workstream owners accountable to commitments.
• Ensure assigned programs are executing against realistic, current plans with documented owners, milestones, dependencies, and risk registers.
• Surface risks, blockers, and cross-functional conflicts early and communicate them clearly to the right stakeholders.
• Design, implement, and adopt process improvements with measurable gains in cycle time, handoff quality, or operational efficiency.
• Represent program interests clearly and credibly at every level.
• Develop standards, mentor others, and raise the bar for how transformation work gets done.

Benefits

• Flexible time off
• Paid holidays
• Volunteer time
• Robust health, dental, and vision insurance plans on your first day of employment
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance
• Comprehensive employee assistance program (EAP)
• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed