Program Manager

Motorola Solutions•Colorado Springs, CO

10d•$120,000 - $150,000

About The Position

The candidate will be responsible for defining the outcomes and core deliverables for complex projects and programs across the Motorola Solutions Video and Software organization. They will establish and maintain effective communication channels with development, product management, and application teams, conducting regular meetings and providing status updates, and other key program and program management activities. This role involves driving exit criteria and launch activities for important program milestones, predicting and escalating potential conflicts in priorities or schedule as they arise, and helping to create innovative solutions for such impasses. The Program Manager will proactively manage stakeholder expectations, addressing concerns and resolving conflicts promptly, and utilize project management tools (e.g., Smartsheet) to track progress, manage risks, and report on project/program status. They will work closely with business stakeholders to understand their time and resource constraints and factor those into the overall program plans, and manage external cloud and software vendor relationships to align priorities and jointly plan roadmaps. Additionally, the role includes building and managing project and program timelines, status reports, financial reports, risk logs, and leading cross-functional teams to successful outcomes. The Program Manager will facilitate project/program meetings, ensuring clear agendas, meeting minutes, and action items are documented and followed up on. Support for ongoing learning and skill development through training, workshops, and industry events is also part of the role, as is conducting post-project reviews to identify lessons learned and implement process improvements. Contribution to the development and maintenance of project management templates, tools, and best practices is expected.

Requirements

At least 8 - 10 years of project or program management experience in a highly matrixed organization.
Bachelor's Degree.
At least 8+ years of project or program management experience in a highly matrixed organization.
Legal authorization to work in the U.S. indefinitely is required.
Strong leadership, communication and negotiation skills.
Strong risk management skills.
Strong analytical skills.
Ability to influence and guide teams and stakeholders of all levels.
Problem-solving and conflict resolution skills.
Proven ability to lead teams to decisions and drive consensus.
Demonstrated skill in proactively identifying and resolving project roadblocks.
Demonstrated ability to seek out opinions & build trust/buy-in across all functional teams.
Experience with a variety of project management methodologies including Agile, Waterfall and Hybrid.
Experience building and managing timelines, status reports, and financial reports.

Nice To Haves

Experience and technical knowledge of IaaS (Azure, AWS or Google Cloud), Networking, Kubernetes, and related cloud technologies is a plus.
Experience managing cross functional and cross organizational relationships with engineering, product and marketing leaders is a plus.
Experience in SaaS development and DevOps concepts is a plus.
PMP, CSM, PMI-ACP or other advanced program management/project management certification is a plus.
MBA degree is a plus.
Experience with Smartsheet is a plus.

Responsibilities

Defining the outcomes and core deliverables for complex projects and programs across the Motorola Solutions Video and Software organization.
Establish and maintain effective communication channels with development, product management, and application teams, conducting regular meetings and providing status updates, and other key program and program management activities.
Driving exit criteria and launch activities for important program milestones.
Predicting and escalating potential conflicts in priorities or schedule as they arise and helping to create innovative solutions for such impasses.
Proactively manage stakeholder expectations, addressing concerns and resolving conflicts promptly.
Utilize project management tools (e.g., Smartsheet) to track progress, manage risks, and report on project/program status.
Working closely with business stakeholders to understand their time and resource constraints and factor those into the overall program plans.
Managing external cloud and software vendor relationships to align priorities and jointly plan roadmaps.
Building and managing project and program timelines, status reports, financial reports, risk logs, and leading cross-functional teams to successful outcomes.
Facilitate project/program meetings, ensuring clear agendas, meeting minutes, and action items are documented and followed up on.
Support ongoing learning and skill development through training, workshops, and industry events.
Conduct post-project reviews to identify lessons learned and implement process improvements.
Contribute to the development and maintenance of project management templates, tools, and best practices.